How to Get Alerts of Google My Business Reviews on Google Chat Automatically Using Pabbly Connect

Learn how to automatically receive alerts for Google My Business reviews on Google Chat using Pabbly Connect. Step-by-step tutorial for seamless integration. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Google My Business Reviews

To get alerts of your Google My Business reviews on Google Chat automatically, you need to set up Pabbly Connect. Start by logging into your Pabbly Connect account or create a free account if you don’t have one. This integration will allow you to connect Google My Business and Google Chat seamlessly.

Once logged in, navigate to the dashboard and click on the ‘Create Workflow’ button. Give your workflow a name, such as ‘Get Alerts of Google My Business Reviews on Google Chat’. After naming your workflow, click on the ‘Create’ button to proceed.

2. Connecting Google My Business to Pabbly Connect

In this step, you will connect Google My Business to Pabbly Connect. Click on the trigger option and select Google My Business. Choose the event ‘New Review’ to ensure that the automation triggers whenever a new review is submitted on your Google My Business profile.

• Select the trigger event as ‘New Review’.
• Click on ‘Connect’ and then ‘Add New Connection’.
• Sign in with Google to authorize Pabbly Connect.

After authorizing, you will see the account name and location fetched automatically. Click on the ‘Save and Send Test Request’ button to capture the most recent review from your Google My Business profile. This will help you verify that the connection is successful.

3. Setting Up Google Chat in Pabbly Connect

Next, you will set up Google Chat to receive notifications about new reviews. In the action step of Pabbly Connect, select Google Chat. You will need the webhook URL to send messages to your desired Google Chat group.

To get the webhook URL, open your Google Chat, navigate to the group where you want to receive alerts, and create a new webhook. After setting up the webhook, copy the URL and paste it back into Pabbly Connect in the designated field.

• Open Google Chat and select your group.
• Click on the group settings and create a new webhook.
• Copy the webhook URL and paste it into Pabbly Connect.

Compose a message for the alert, including details about the review. Use mapping to insert dynamic data such as the reviewer’s name and the review content. This ensures that each alert contains the relevant information.

4. Testing the Integration in Pabbly Connect

After setting up the webhook and composing your message, it’s time to test the integration. Click on the ‘Save and Send Test Request’ button in Pabbly Connect. This action will send a test message to your Google Chat group with the details of the most recent review.

Check your Google Chat to confirm that the message has been received. If successful, you will see the review details displayed correctly in the chat group. This confirms that your integration is working as intended.

Remember, the trigger for new reviews in Pabbly Connect polls for new data every 8 hours, so while you won’t receive real-time alerts, you will get updates regularly. Ensure your team is aware of this timing so they can respond to reviews promptly.

5. Conclusion

In conclusion, using Pabbly Connect to automatically receive alerts for Google My Business reviews on Google Chat streamlines communication with your team. This automation allows for timely responses to customer feedback, enhancing your business’s reputation.

By following the steps outlined in this tutorial, you can set up this integration efficiently and ensure your team is always informed about new reviews. Start using Pabbly Connect today to simplify your workflow!