How to Create Zendesk User on Webflow Form Submission Using Pabbly Connect

Learn how to automate Zendesk user creation from Webflow form submissions using Pabbly Connect. Follow this detailed step-by-step tutorial. Follow this definitive guide to creating powerful automated workflows with straightforward, efficiency-focused solutions that save valuable time.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To automate the process of creating a Zendesk user from a Webflow form submission, you’ll first need to access Pabbly Connect. Start by opening your browser and navigating to the Pabbly Connect landing page.

Once on the landing page, you will see two options: ‘Sign In’ and ‘Sign Up for Free’. If you’re a new user, click on ‘Sign Up for Free’ to create an account. Existing users should click on ‘Sign In’ to access their dashboard.

2. Creating a Workflow in Pabbly Connect

After signing in, you will be directed to your Pabbly Connect dashboard. Here, click on the ‘Create Workflow’ button to start setting up your integration. using Pabbly Connect

• Name your workflow, for example, ‘Create Zendesk User on Webflow Form Submission’.
• Select the folder where you want to save this workflow, such as ‘Automations’.

Once you have entered the details, click on the ‘Create’ button. This opens the workflow setup window, where you will define the trigger and action for your integration.

3. Setting Up the Trigger with Webflow

The next step involves setting up the trigger in Pabbly Connect. Search for ‘Webflow’ and select the Webflow V2 option. You will be prompted to choose a trigger event; select ‘Form Submitted’ as your trigger.

Click on the ‘Connect’ button, and if you haven’t connected your Webflow account yet, select ‘Add a New Connection’. You will need to provide an API token from your Webflow account. To obtain this token, log into Webflow, navigate to ‘Site Settings’, and generate a new API token under the ‘Apps and Integrations’ section.

4. Mapping Data for Zendesk User Creation

Now that you have set up the trigger, the next step is to configure the action to create a user in Zendesk. In this step, search for ‘Zendesk’ in Pabbly Connect and select it. Choose the action event as ‘Create User’ and click on ‘Connect’.

• Enter your Zendesk username, which is your email followed by ‘/token’.
• Provide your API token and the Zendesk subdomain.

After entering these details, click on ‘Save’. Next, you will map the user details such as name, email, and phone number from the Webflow form submission to the corresponding fields in Zendesk.

5. Testing Your Pabbly Connect Workflow

With the integration set up, it’s time to test the workflow. Perform a test submission on your Webflow form to ensure that the details are sent correctly to Zendesk. After the submission, check Pabbly Connect to see if the response has been captured successfully.

If the test is successful, you should see a confirmation that a new user has been created in your Zendesk account without any manual input. This confirms that your Pabbly Connect workflow is functioning correctly, automating the process of creating users from Webflow form submissions.

Conclusion

In this tutorial, we demonstrated how to use Pabbly Connect to automate the creation of Zendesk users from Webflow form submissions. This integration streamlines your workflow and enhances your support system.