How to Create Klaviyo Subscriber for Shopify Refund Using Pabbly Connect

Learn how to create a Klaviyo subscriber for Shopify refunds using Pabbly Connect. Follow our detailed tutorial for seamless integration. Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Shopify Integration

To create a Klaviyo subscriber for Shopify refunds, you first need to access Pabbly Connect. This platform allows you to automate the integration process between Shopify and Klaviyo seamlessly.

Start by visiting the Pabbly website. If you don’t have an account, sign up for free, which takes only a couple of minutes. Once logged in, click on the ‘Access Now’ button under Pabbly Connect to reach the dashboard.

2. Creating a New Workflow in Pabbly Connect

In this step, you will create a new workflow in Pabbly Connect. Click on the ‘Create Workflow’ button and name it according to your objective, such as ‘Create Klaviyo Subscriber for Shopify Refund’. Select the folder where you want to save this workflow.

• Click on ‘Create’ to proceed.
• You will see two main boxes: Trigger and Action.

Set up the trigger first by selecting Shopify as your application. The trigger event will be ‘New Refund’. This setup ensures that every time a refund is created in Shopify, it triggers the workflow in Pabbly Connect.

3. Connecting Shopify to Pabbly Connect

To connect Shopify to Pabbly Connect, you will need to create a webhook. Copy the provided webhook URL from Pabbly Connect and navigate to the Shopify settings.

In Shopify, go to ‘Settings’ > ‘Notifications’ and scroll down to find the webhook section. Click on ‘Create Webhook’ and select ‘Refund Created’ as the event. Set the format to JSON and paste the copied webhook URL. Make sure to select the latest API version before saving the webhook.

4. Testing the Webhook and Retrieving Order Details

With the webhook set up, go back to Pabbly Connect where it will show that it is waiting for a webhook response. Now, create a refund in Shopify to test the connection. Open an order and click on ‘Refund’. Enter the refund details and confirm the refund.

Once the refund is processed, Pabbly Connect will receive the response containing refund details. You will see the refund amount and status. Next, you need to retrieve the order details using the order ID from the refund response.

• Add another action step in Pabbly Connect.
• Select Shopify and choose ‘Get Order by ID’ as the action event.

Map the order ID from the previous step and click on ‘Save and Test’ to retrieve the order details, including customer information.

5. Adding a Subscriber to Klaviyo

Now that you have the customer details, it’s time to add a new subscriber in Klaviyo using Pabbly Connect. Add another action step and select Klaviyo as the application. Choose ‘Add Subscriber with Basic Details’ as the action event.

To connect Klaviyo with Pabbly Connect, you will need the Pabbly and private API keys. Go to Klaviyo settings to find these keys. Copy the Pabbly API key and paste it into Pabbly Connect, then create a new private API key with full access and paste it as well.

Finally, select the list where you want to add the subscriber, map the email, first name, and last name from the order details, and click on ‘Save and Send Test Request’. This will create a new subscriber in Klaviyo successfully.

Conclusion

In this tutorial, we demonstrated how to create a Klaviyo subscriber for Shopify refunds using Pabbly Connect. By following these steps, you can automate the process of adding subscribers based on refund actions in Shopify, enhancing your marketing efforts.