How to Cancel Stripe Subscription for Webhook Response and Notify Team on Slack Using Pabbly Connect

Learn how to cancel Stripe subscriptions and notify your team on Slack using Pabbly Connect in this step-by-step tutorial. Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Integration

To begin with, you need to access Pabbly Connect. This platform is essential for automating the cancellation of Stripe subscriptions based on webhook responses. Start by visiting the Pabbly Connect website and either sign in or create a free account, which only takes a couple of minutes.

Once logged in, click on the ‘Access Now’ button under Pabbly Connect. You will be directed to the dashboard where you can create a new workflow. Click on the ‘Create Workflow’ button, name your workflow as ‘Cancel Stripe Subscription for Webhook Response and Notify Team on Slack’, and select the appropriate folder to save it.

2. Configuring the Trigger for Webhook Responses

In this step, you will set up the trigger in Pabbly Connect to capture webhook responses. Choose ‘Webhook’ as your trigger application. This will allow you to connect with any application that supports webhook connections.

• Select the ‘Webhook’ trigger from the list.
• Copy the provided Webhook URL.
• Integrate this URL into your JotForm settings under integrations.

After setting up the webhook in JotForm, ensure that it is connected properly. Once a customer fills out the form, the webhook will capture their details and send them to Pabbly Connect, allowing you to proceed with the next steps in your workflow.

3. Canceling the Subscription in Stripe

Next, you will configure the action step in Pabbly Connect to cancel subscriptions in Stripe. Select ‘Stripe’ as your action application. Choose the action event as ‘Cancel Subscription’ to set up the cancellation process.

To connect Stripe with Pabbly Connect, you will need an API key. Go to your Stripe account, navigate to the settings, and find the API key section. Create a new secret key, copy it, and paste it into the Pabbly Connect connection setup.

• Choose the ‘Cancel Subscription’ action event.
• Map the subscription ID dynamically from the webhook response.
• Save and test the connection to ensure it works correctly.

This setup will ensure that whenever a webhook response is received, the corresponding subscription in Stripe will be canceled automatically.

4. Notifying the Team on Slack

After successfully canceling the subscription in Stripe, the next step is to notify your team via Slack using Pabbly Connect. Select ‘Slack’ as your action application and choose the action event as ‘Send Channel Message’.

To connect Slack with Pabbly Connect, you will need to authenticate your Slack account. Choose user or bot token type, and allow Pabbly Connect to access your Slack account. Once connected, select the channel where you want to send notifications.

Map the channel for notifications to the specific Slack channel. Customize the message to include customer details like name, email, phone number, and subscription ID. Save and test the action step to confirm it works.

Now, whenever a subscription is canceled, your team will receive a notification in the selected Slack channel, keeping everyone updated on customer actions.

5. Testing and Verifying the Integration

Finally, it’s essential to test the entire workflow you’ve set up in Pabbly Connect. Fill out the JotForm as a customer with the necessary details and submit the form. This action should trigger the webhook, cancel the subscription in Stripe, and send a notification to Slack.

After submission, check your Stripe account to verify that the subscription has been canceled. You should also check the designated Slack channel for the notification message. This testing phase ensures that your automation works seamlessly from start to finish.

To summarize the testing process:

Submit the JotForm with customer details. Confirm the subscription cancellation in Stripe. Check Slack for the notification message.

With everything verified, you have successfully set up an automated system using Pabbly Connect to manage subscriptions and keep your team informed.

Conclusion

This tutorial demonstrates how to effectively use Pabbly Connect to automate the cancellation of Stripe subscriptions based on webhook responses and notify your team on Slack. By following these steps, you can streamline your workflow and enhance team communication.