Generate Professional Follow Up Emails Using OpenAI with Pabbly Connect

Learn how to automate sending follow-up emails using OpenAI and Pabbly Connect. This detailed guide walks you through the integration process step-by-step. Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Email Automation

To start automating follow-up emails, you need to access Pabbly Connect. Begin by visiting the Pabbly Connect homepage and sign in or create a new account. New users can sign up for free and receive 100 free tasks monthly, allowing them to explore the platform.

Once logged in, you will see all Pabbly products. Click on ‘Access Now’ under Pabbly Connect to enter the dashboard. Here, you can create workflows to automate tasks between various applications.

2. Creating a Workflow for Follow-Up Emails

In Pabbly Connect, creating a workflow is straightforward. Click on the ‘Create Workflow’ option and name your workflow, for example, ‘Send Follow-Up Emails for Positive Replies Using OpenAI.’ Choose a folder to save your workflow and click ‘Create’ to proceed.

• Click on ‘Create Workflow’.
• Name your workflow appropriately.
• Select a folder for organization.

After creating the workflow, you will see options for setting up a trigger and actions. The trigger will be the email parser from Pabbly Connect, and the action will involve OpenAI for analyzing email feedback.

3. Setting Up the Email Parser Trigger

The first step in your workflow is to set the trigger. In this case, select the email parser feature from Pabbly Connect. This tool captures incoming emails from your Gmail account. Copy the provided email hook and add it to your Gmail settings to forward emails to Pabbly.

To configure Gmail, go to Settings, then ‘See All Settings’, and navigate to the ‘Forwarding and POP/IMAP’ tab. Click on ‘Add a forwarding address’ and paste the email hook from Pabbly Connect. Confirm the forwarding by clicking on the link sent to your email hook, and enable forwarding.

4. Analyzing Feedback with OpenAI

Once the email is captured, you need to analyze the feedback using OpenAI. Add a new action in your workflow, selecting OpenAI as the application. Connect it to your existing OpenAI account and choose the ChatGPT model for analysis. using Pabbly Connect

• Select OpenAI as the action application.
• Choose the ChatGPT model for processing.
• Set the prompt to analyze if the feedback is positive or negative.

Map the body text of the email to the prompt so that OpenAI can evaluate the feedback dynamically. This integration allows for real-time analysis of customer responses, enhancing your workflow’s effectiveness.

5. Sending Thank You Emails via Gmail

After determining if the feedback is positive, the next step is to send a thank-you email. Add another action step in your workflow, selecting Gmail as the application. Connect your Gmail account and set the action to send an email. using Pabbly Connect

Map the recipient’s email address from the parsed email and customize the email content. Use a standard thank-you message, ensuring that the workflow sends this email automatically whenever positive feedback is detected. This automation saves time and enhances customer engagement.

Conclusion

In this tutorial, we explored how to automate follow-up emails for positive feedback using OpenAI and Pabbly Connect. This integration streamlines communication, allowing businesses to respond promptly to customer feedback without manual effort. By leveraging these tools, you can enhance customer satisfaction and engagement effectively.