Enable SMS Notification on New Orders in WooCommerce with Pabbly Connect

Learn how to enable SMS notifications for new orders in your WooCommerce website using Pabbly Connect. Step-by-step tutorial for seamless integration. Eliminate manual repetitive tasks from your workflow. Discover proven automation methods with intuitive steps designed for efficiency-minded professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WooCommerce SMS Notifications

To enable SMS notifications for new orders in your WooCommerce website, start by accessing Pabbly Connect. This integration platform allows you to connect WooCommerce with SMS applications seamlessly.

First, visit the Pabbly Connect website and sign in to your account. If you don’t have an account, you can create one for free in just a few minutes. Once logged in, you will be directed to the Pabbly Connect dashboard, where you can create a new workflow.

2. Creating a Workflow in Pabbly Connect

Next, you need to create a workflow in Pabbly Connect. Click on the ‘Create Workflow’ button and give your workflow a name, such as ‘WooCommerce SMS Notifications’. Choose WooCommerce as your trigger application.

• Select the trigger event as ‘New Order Created’.
• Copy the webhook URL generated by Pabbly Connect.
• You will use this URL in your WooCommerce settings.

After copying the webhook URL, you will now set it up in your WooCommerce website to receive notifications when a new order is placed.

3. Setting Up the Webhook in WooCommerce

To connect WooCommerce with Pabbly Connect, navigate to your WooCommerce settings. Click on ‘Settings’, then go to the ‘Advanced’ tab, and select the ‘Webhooks’ section.

Here, click on ‘Add Webhook’. In the webhook settings, enter a name like ‘New Order Webhook’ and set the status to active. For the topic, select ‘Order Created’ and paste the webhook URL you copied from Pabbly Connect. After setting these details, save the webhook.

Once saved, you can test the webhook by creating a new order in your WooCommerce store. This will send the order details to Pabbly Connect, confirming that the integration is working correctly.

4. Mapping Order Data in Pabbly Connect

After creating a new order, return to Pabbly Connect to capture the webhook response. Click on ‘Capture Webhook Response’ to see the order details received from WooCommerce.

You will see fields like customer name, order ID, and product details. Now, add another action step by clicking the plus button and select your SMS application, such as Twilio, to send the SMS notification.

In the action event, choose ‘Send SMS Message’. You will need to connect your Twilio account by entering the required credentials, including the Account SID and Auth Token. Once connected, you can map the order details to the SMS fields, such as the recipient number and message body.

5. Finalizing SMS Notifications for New Orders

To finalize the SMS notifications, you need to format the SMS message in Pabbly Connect. You can include a personalized message like ‘Thank you, [Customer Name], for your order of [Product Name].’ Make sure to map the correct fields to display the order details.

After setting up the SMS content, test the integration by sending a test request. If everything is set up correctly, you should receive an SMS notification confirming the order.

This integration allows you to automatically notify customers via SMS every time a new order is placed, enhancing customer experience and engagement.

Conclusion

In this tutorial, we explored how to enable SMS notifications for new orders in your WooCommerce website using Pabbly Connect. By following the steps outlined, you can easily integrate WooCommerce with your preferred SMS application, ensuring that customers receive timely order updates.