Creating Jira Issues from Google Forms Responses Using Pabbly Connect

Learn how to automate Jira issue creation from Google Forms responses using Pabbly Connect. Step-by-step guide for seamless integration. Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Jira Integration

To start creating Jira issues from Google Forms responses, you first need to access Pabbly Connect. Simply search for ‘Pabbly Connect’ in your browser and navigate to the landing page. Here, you will see options to sign in or sign up for free. If you’re a new user, click on ‘Sign up for free’ to get started with 100 free tasks every month.

Once signed in, you will be presented with various Pabbly applications. Click on ‘Access Now’ under Pabbly Connect, where you can create your workflow. This is the crucial step for automating the integration between Google Forms and Jira. Click on the ‘Create Workflow’ button to begin.

2. Creating a Workflow in Pabbly Connect

In this section, you will name your workflow and select the folder for saving it. For instance, you can name your workflow ‘Create Jira Issue from Google Form Responses’ and save it in the ‘Automations’ folder. After naming, click on ‘Create’ to proceed.

• Select Google Forms as the trigger application.
• Choose the trigger event as ‘New Response Received’.
• Copy the provided webhook URL for integration.

After setting up these options, you will need to configure Google Forms to send responses to Pabbly Connect. This webhook URL is essential for connecting your Google Forms account with the Pabbly workflow.

3. Connecting Google Forms to Pabbly Connect

To connect Google Forms with Pabbly Connect, open your Google Forms and navigate to the Responses section. Click on ‘View in Sheets’ to link your form to a Google Sheet. In the Google Sheets interface, go to ‘Extensions’, select ‘Add-ons’, and then click on ‘Get Add-ons’.

• Search for ‘Pabbly Connect Webhooks’ and install it.
• After installation, select ‘Pabbly Connect Webhook’ from the Extensions menu.
• Paste the copied webhook URL and set the trigger column to the last column (e.g., F).

Once configured, click on ‘Submit’ to finalize the setup. Now your Google Forms is successfully connected with Pabbly Connect, and it will wait for a webhook response whenever a new form submission occurs.

4. Testing the Integration with Pabbly Connect

To test the integration, you need to perform a test submission on your Google Form. Open the form in preview mode and fill in the required fields like name, email, summary, and description. Once you’ve filled in the form, click on ‘Submit’.

After submitting, check your Google Sheets to confirm that the details have been recorded. Then, go back to Pabbly Connect and switch on the ‘Send on Events’ button in the Pabbly Connect Webhook settings. This ensures that new details added to Google Sheets are sent to your workflow.

Now, click on ‘Send Test’ in the Pabbly Connect interface to send the captured response to your workflow. If the test is successful, you will see the captured response, including all the details you submitted. This confirms that the integration is working as intended.

5. Creating Jira Issues from Google Forms Responses

Next, you will set up the action to create an issue in Jira. In Pabbly Connect, select Jira as your action application and choose ‘Create Issue’ as the action event. If you haven’t connected your Jira account yet, you will need to create a new connection by clicking on ‘Connect’ and granting the necessary permissions.

Once connected, select the project where you want to create the issue. Map the fields like summary, description, and due date from the Google Forms response to the respective Jira issue fields. For the due date, you may need to format it correctly using Pabbly’s date-time formatter feature to ensure it matches Jira’s required format.

Map the summary to the summary field in Jira. Map the description to the description field in Jira. Ensure the due date is formatted correctly before mapping.

Finally, click on ‘Save and Send Test Request’ to create the issue in Jira. If successful, you will see a confirmation message with the issue ID, and you can verify in your Jira account that the new issue has been created based on the form response.

Conclusion

Using Pabbly Connect, you can seamlessly automate the creation of Jira issues from Google Forms responses. This integration simplifies the process, allowing for efficient task management without manual intervention. By following the steps outlined, you can easily set up this automation and enhance your workflow.