Create a Chatbot Using the OpenAI Assistants API with Pabbly Connect

Learn how to create a chatbot using the OpenAI Assistants API integrated with Pabbly Connect for seamless automation. Step-by-step tutorial included. Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

Creating an Assistant with OpenAI using Pabbly Connect

To create a chatbot using the OpenAI Assistants API, start by accessing your OpenAI dashboard. Here, you will create an assistant that will automate customer support queries through Pabbly Connect. This assistant will respond to queries based on a knowledge base you provide. using Pabbly Connect

Begin by naming your assistant, for example, ‘Assistant for Pabbly Connect Queries’. Provide basic instructions like ‘You are a helpful assistant for customer queries related to Pabbly Connect’. Select the model as GPT-3.5 Turbo, and then enable the retrieval option to allow your assistant to access the knowledge base files.

Setting Up Knowledge Base for Pabbly Connect Integration

Next, you will need to prepare a knowledge base that your assistant will use to respond to queries. This can be a PDF or text file containing essential information about your product, such as features and pricing. Upload this file to your OpenAI assistant. using Pabbly Connect

• Create a PDF file with details about Pabbly Connect.
• Upload the PDF file to your assistant’s dashboard.
• Ensure the retrieval option is enabled before saving.

After uploading, test your assistant by asking a question like ‘What is Pabbly Connect?’ and click the ‘Add and Run’ button to see if it retrieves the correct information from your knowledge base.

Integrating Telegram with Pabbly Connect

To automate responses, you will need to connect your OpenAI assistant with a Telegram bot using Pabbly Connect. Start by logging into your Pabbly Connect account and create a new workflow. Name it ‘Create Chatbot using OpenAI Assistants API’.

Select Telegram as your trigger application and choose the event as ‘Set Webhook or Watch Updates’. You will need to create a new bot using Telegram’s BotFather, which will provide you with a token. Copy this token and paste it into Pabbly Connect to establish the connection.

Automating Replies Using Pabbly Connect

Once the Telegram bot is set up, configure the action event in Pabbly Connect to send messages to the OpenAI assistant. Select the action as ‘Create a Message’ and connect it to your OpenAI account using the API key. Map the thread ID and user role to ensure the assistant knows how to respond. using Pabbly Connect

• Map the incoming message from Telegram to be sent to OpenAI.
• Set up the assistant to generate a reply based on the mapped message.
• Use the ‘Create a Run’ action to process the response from OpenAI.

After setting this up, you can test your automation by sending a message to your Telegram bot and checking if the assistant responds with the correct information from your knowledge base.

Finalizing Your Automation in Pabbly Connect

To ensure your automation works seamlessly, add a delay step in Pabbly Connect. This will give the OpenAI assistant time to generate a response before sending it back to Telegram. Choose the delay duration as 2 minutes, allowing the assistant to process the query. using Pabbly Connect

Finally, select the action event as ‘Send a Text Message’ from Telegram to deliver the assistant’s response back to the user. Map the chat ID and the response content to complete the integration. Once everything is configured, you can test your setup by asking questions related to Pabbly Connect.

Conclusion

In this tutorial, we explored how to create a chatbot using the OpenAI Assistants API integrated with Pabbly Connect. By following the steps outlined, you can automate customer support queries effectively, making use of the powerful features of both platforms.