Automatically Notify Your Team on Google Chat for New Shopify Orders Using Pabbly Connect

Learn how to automatically notify your team on Google Chat for new Shopify orders using Pabbly Connect. Follow this step-by-step tutorial to set it up effectively.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Shopify and Google Chat Integration

To automatically notify your team on Google Chat for new Shopify orders, you first need to set up Pabbly Connect. Start by visiting the Pabbly Connect website and signing in or creating a new account. This platform will serve as the central hub for integrating your Shopify store with Google Chat.

Once logged in, create a new workflow by clicking on the ‘Create Workflow’ button. You will need to name your workflow, such as ‘Notify Team on Google Chat for New Shopify Orders’. This name helps you identify your workflow easily later on.

2. Configuring Shopify Trigger in Pabbly Connect

In this step, you will configure the trigger application in Pabbly Connect. Search for Shopify and select it as your trigger application. Choose the trigger event as ‘New Order’ to ensure that every new order placed in your Shopify store will trigger this workflow.

• Select Shopify as the trigger application.
• Set the trigger event to New Order.
• Copy the Webhook URL provided by Pabbly Connect.

Next, you need to log into your Shopify account and navigate to the settings to add this Webhook URL. Go to the ‘Notifications’ section, then find ‘Webhooks’ and create a new Webhook, selecting ‘Order Created’ as the event. Paste the copied URL and set the format to JSON before saving.

3. Testing the Webhook Response from Shopify

After setting up the Webhook in Shopify, it’s crucial to test if Pabbly Connect is receiving the data correctly. To do this, you need to place a test order in your Shopify store. This will generate a new order that will trigger the Webhook.

Once you have placed the order, return to your Pabbly Connect workflow. The platform will show that it is waiting for a Webhook response. After a few moments, you should see that the order details have been successfully captured. This includes customer name, contact information, and order details.

4. Configuring Google Chat Action in Pabbly Connect

Now that the Shopify trigger is set up, it’s time to configure the action step that will notify your team on Google Chat. Select Google Chat as your action application in Pabbly Connect. Choose the action event as ‘Create Message’ to send a notification to your team.

• Select Google Chat as the action application.
• Choose ‘Create Message’ as the action event.
• Connect your Google Chat account and provide the necessary Webhook URL.

To get the Webhook URL, follow the steps provided by Pabbly Connect to register a new Webhook in your Google Chat space. Name it appropriately, and after saving, copy the URL back to your Pabbly Connect workflow. You can then map the message content using the order details captured from Shopify.

5. Finalizing and Testing the Workflow

After mapping all the necessary fields, such as order number, customer name, and item purchased, you can finalize your workflow in Pabbly Connect. Click on ‘Save and Send Test Request’ to send a test message to your Google Chat.

Check your Google Chat to confirm that the notification appears with all the relevant order details. This ensures your team is promptly informed about new orders, allowing for quick processing and improved customer satisfaction.

Conclusion

Using Pabbly Connect, you can automate the notification process for new Shopify orders to your team on Google Chat. This integration streamlines communication and helps maintain high customer satisfaction by ensuring timely order processing.