Learn how to automate WhatsApp replies using Pabbly Connect with this detailed tutorial. Follow the exact steps to integrate your applications seamlessly. Transform complex automation concepts into accessible, actionable steps that eliminate unnecessary manual work while maximizing existing application capabilities.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To start automating WhatsApp replies, first, you need to access Pabbly Connect. This powerful integration tool allows you to connect various applications seamlessly. After creating an account, you can log in to the Pabbly Connect dashboard.

Once logged in, you will see an option to create a new workflow. Click on the blue ‘Create Workflow’ button. You can give your workflow a name, such as ‘Set Automatic Reply on WhatsApp with PDF’. This name helps you identify the automation later on.

2. Setting Up Trigger and Action in Pabbly Connect

In this step, you will set up the trigger and action for your workflow in Pabbly Connect. The trigger is the event that starts the automation, while the action is what happens as a result. Select the ‘Wati’ application as both the trigger and action application.

  • Choose ‘Configure Webhook’ as the trigger event.
  • Copy the provided webhook URL from Pabbly Connect.
  • Go to the Wati dashboard and paste this URL in the Webhooks section.

After saving the webhook, the connection between Wati and Pabbly Connect will be established, allowing you to capture WhatsApp responses automatically.

3. Creating Automatic Replies Based on User Input

Now that you have set up the webhook, it’s time to create automatic replies based on user input. In Pabbly Connect, you will use the ‘Lookup Table’ feature to define responses for different city names. This means if a user replies with ‘Kerala’, they will receive the Kerala brochure automatically.

  • Add the ‘Lookup Table’ action after the trigger.
  • Set conditions for each city (Kerala, Shimla, Manali).
  • Map the corresponding PDF files to each city response.

This setup ensures that when a user sends a message with a city name, Pabbly Connect will automatically send the appropriate brochure as a reply.

4. Finalizing the Automation Setup in Pabbly Connect

With the lookup table configured, the next step is to finalize the automation setup. You will need to connect the Wati application again to send the message based on the user’s response. In Pabbly Connect, select the ‘Send Message’ action.

Input your WhatsApp number and map the message text that corresponds to the user’s input. This ensures that when a user replies, they receive the correct information automatically. After setting this up, save your workflow.

5. Testing Your Automation with Pabbly Connect

Once your workflow is complete, it’s essential to test the automation to ensure it works correctly. Send a test message to your WhatsApp number using Wati. If everything is set up correctly, you should receive an automatic reply with the corresponding PDF brochure.

For example, if you send ‘Kerala’, Pabbly Connect will trigger the automation and send you the Kerala brochure PDF as a response. This testing phase ensures your automation is functioning as intended.

Conclusion

By following these steps, you can effectively automate WhatsApp replies using Pabbly Connect. This integration not only saves time but also enhances user engagement by providing instant responses. Start automating today to improve your communication efficiency!

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.