Automate WhatsApp Notifications for Stripe Refunds Using Pabbly Connect

Learn how to automate WhatsApp notifications for Stripe refunds using Pabbly Connect. This step-by-step tutorial guides you through the integration process. Eliminate manual repetitive tasks from your workflow. Discover proven automation methods with intuitive steps designed for efficiency-minded professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To start using Pabbly Connect, visit the official website and sign up for a free account. This platform allows you to automate workflows without coding skills.

Once you create your account, you will receive 100 free tasks monthly. Log in to access the dashboard, where you can manage your workflows and integrations effectively.

2. Creating a Workflow in Pabbly Connect

In this section, we will create a workflow in Pabbly Connect to send WhatsApp messages for Stripe refunds. Click on the ‘Create Workflow’ button and name it appropriately, such as ‘Send WhatsApp Message for Stripe Refunds’.

• Select a folder for saving your workflow, e.g., ‘Stripe and WhatsApp Automations’.
• Click on ‘Create’ to initiate the workflow setup.

After creating the workflow, you will see two sections: Trigger and Action. The Trigger will be Stripe, and the Action will be WhatsApp Cloud API. This setup ensures that when a refund occurs in Stripe, a message is sent automatically via WhatsApp.

3. Setting Up the Trigger for Stripe Refunds

To set the trigger in Pabbly Connect, select Stripe as your application and choose the trigger event as ‘New Refund’. This event will activate the workflow whenever a refund is initiated.

Copy the provided webhook URL and navigate to your Stripe account. Go to the Developer section and select Webhooks. Here, you will add a new endpoint using the copied URL.

• Click on ‘Add Endpoint’ and paste the webhook URL.
• Select the event type as ‘Charge Refund’ to receive notifications for refunds.

Once the webhook is active, return to Pabbly Connect and test the webhook by initiating a refund in Stripe. This will confirm that the connection is working correctly.

4. Setting Up the Action to Send WhatsApp Messages

After confirming the trigger, we will set up the action in Pabbly Connect. Select WhatsApp Cloud API as your action application. The action event will be ‘Send Template Message’ to automate the message delivery.

To connect to WhatsApp Cloud API, provide necessary details like the token, phone number ID, and WhatsApp business account ID. You can find these details in the Meta for Developers dashboard.

Select the template you created in WhatsApp for sending messages. Map the recipient’s mobile number and other variables like name, amount, and product details.

After mapping all necessary details, click on ‘Save and Send Test Request’ to verify that the message is sent successfully to the customer.

5. Conclusion: Automating Refund Notifications with Pabbly Connect

In conclusion, using Pabbly Connect allows you to automate WhatsApp notifications for Stripe refunds seamlessly. By setting up triggers and actions, you can ensure that customers are promptly informed about their refunds.

This integration not only saves time but also enhances customer communication. With Pabbly Connect, you can easily manage various automations without any coding knowledge, making it an invaluable tool for businesses.