Automate WhatsApp Messages with Pabbly Connect and IndiaMART

Learn how to automate WhatsApp messages to IndiaMART inquiries using Pabbly Connect. Follow this step-by-step guide to streamline your B2B communications. Transform complex automation concepts into accessible, actionable steps that eliminate unnecessary manual work while maximizing existing application capabilities.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start automating WhatsApp messages to IndiaMART inquiries, first, you need to access Pabbly Connect. This powerful integration platform allows you to connect various applications seamlessly. If you don’t have an account, you can sign up for free and get 100 tasks every month.

Once you’re logged in, you will see the Pabbly Connect dashboard. From there, select the option to create a new workflow. This is where you will set up the automation process between IndiaMART and WhatsApp. Click on the ‘Create Workflow’ button to proceed.

2. Creating the Workflow in Pabbly Connect

In the workflow creation dialog, name your workflow something descriptive like ‘Send Automated WhatsApp Message to IndiaMART Inquiries’. This name will help you identify the workflow later. Next, choose a folder to save your workflow in, such as ‘IndiaMART Automations’. using Pabbly Connect

• Enter a descriptive name for the workflow.
• Select an appropriate folder for organization.
• Click on ‘Create’ to finalize the workflow setup.

After creating the workflow, you will see two sections: Trigger and Action. The Trigger is what starts the automation, and the Action is what happens as a result. In this case, the Trigger will be set to IndiaMART, specifically for new leads.

3. Setting Up the Trigger for IndiaMART

To set up the Trigger, select IndiaMART as the application and choose ‘New Lead’ as the event. Pabbly Connect will provide you with a unique webhook URL, which you will use to connect IndiaMART to Pabbly Connect. using Pabbly Connect

Copy the provided webhook URL and navigate to your IndiaMART account. In the Leads Manager section, select the option for API integration. You will need to input the webhook URL here to enable the connection.

• Open IndiaMART and go to Leads Manager.
• Select ‘Push API’ and enter the webhook URL.
• Save the settings to establish the connection.

Once the webhook URL is successfully added, you can test the connection by sending a test lead from IndiaMART to Pabbly Connect. This will confirm that the integration is working correctly.

4. Setting Up the Action for WhatsApp Messaging

After confirming that the Trigger is set up correctly, it’s time to configure the Action step. For the Action application, select WhatsApp by AI Sensei. You will then choose the action event as ‘Send Template Message’. using Pabbly Connect

Before you can send messages, you need to connect your WhatsApp account by entering the API key. This key can be found in your WhatsApp by AI Sensei account under the API management section. Once connected, you can create a campaign to send messages to your leads.

Select WhatsApp by AI Sensei as the action application. Enter the API key to connect your account. Create a campaign for sending messages.

After setting up the campaign, map the necessary fields such as the lead’s phone number and name from the previous steps. This mapping ensures that every new lead receives a personalized message automatically.

5. Testing and Verifying the Integration

Once everything is set up, it’s crucial to test the entire workflow. Click on the ‘Save and Send Test Request’ button to send a test message to ensure that the automation works as intended. Check your WhatsApp account for the message.

If the test is successful, you will see the message in your WhatsApp. It should read something like: ‘Thank you for your inquiry, [Lead’s Name]. We appreciate your interest in our offerings…’. This confirms that your integration between IndiaMART and WhatsApp through Pabbly Connect is working correctly.

In conclusion, by automating WhatsApp messages using Pabbly Connect, you can save time and improve customer engagement. This integration allows you to respond to inquiries promptly, enhancing your business’s operational efficiency.

Conclusion

In this tutorial, we explored how to set up an automated WhatsApp messaging system for IndiaMART inquiries using Pabbly Connect. This integration streamlines your communication process, ensuring timely responses to potential customers.