Automate WhatsApp Messages with Pabbly Connect and IndiaMART

Learn how to automate WhatsApp messages for IndiaMART inquiries using Pabbly Connect. Step-by-step tutorial for seamless integration. Eliminate manual repetitive tasks from your workflow. Discover proven automation methods with intuitive steps designed for efficiency-minded professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WhatsApp Integration

To automate WhatsApp messages for IndiaMART inquiries, start by accessing Pabbly Connect. This platform allows you to integrate various applications seamlessly, making it easier to manage your communications.

Visit the Pabbly Connect homepage by navigating to the URL Pabbly.com/connect. Here, you can either sign up for a free account or log into your existing account. New users can enjoy 100 free tasks every month, which is perfect for exploring the software.

2. Creating a Workflow in Pabbly Connect

Once logged in, create a workflow in Pabbly Connect to set up the automation. Click on the ‘Create Workflow’ button located at the top right corner of the dashboard. Name your workflow something like ‘Send Automated WhatsApp Messages to IndiaMART Leads’.

• Click on the ‘Create’ button to proceed.
• Define your trigger and action steps for the automation.
• Select IndiaMART as the trigger application.

After naming your workflow, you will see options for setting up your trigger and action. The trigger defines when the automation will start, while the action specifies what will happen next.

3. Setting Up the Trigger with IndiaMART

In the trigger step, select IndiaMART as the application to monitor for new leads. This integration will enable Pabbly Connect to capture inquiries submitted through your account automatically. Choose the ‘New Leads’ event as the trigger.

After selecting the trigger event, you will receive a webhook URL. Copy this URL, as it will be used to connect your IndiaMART account with Pabbly Connect. Log in to your IndiaMART account and navigate to the Lead Manager section.

• Select the ‘Import/Export Leads’ option.
• Choose ‘Push API’ to set up the webhook.
• Enter ‘Pabbly Connect’ as the CRM platform name and paste the webhook URL.

After saving the details, generate an OTP to finalize the connection. Once entered, you will have successfully set up the webhook for capturing new leads.

4. Configuring the Action Step with WhatsApp by AI Sensei

Now that your trigger is set up, it’s time to configure the action step using WhatsApp by AI Sensei. This is where Pabbly Connect sends automated messages to leads via WhatsApp. Select WhatsApp by AI Sensei as your action application.

Choose the ‘Send Template Message’ event as your action. This will allow you to send a pre-defined message template to the lead’s phone number whenever a new inquiry is received. Connect your WhatsApp account by entering the required API key.

Navigate to the ‘Manage’ section in your WhatsApp account to find your API key. Paste the API key into the Pabbly Connect action setup. Map the phone number and name of the lead from the trigger step.

After entering all required details, click ‘Save and Send Test Request’ to verify that the automated message is sent successfully. You will receive a confirmation of the successful message delivery.

5. Conclusion

By following this tutorial, you have learned how to automate WhatsApp messages for inquiries received via IndiaMART using Pabbly Connect. This integration not only streamlines your communication process but also enhances your responsiveness to potential clients.

Utilizing Pabbly Connect allows for efficient management of leads and ensures that every inquiry receives prompt attention. This ultimately boosts your chances of converting inquiries into satisfied customers.