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Automate WhatsApp Messages with India M Integration

Learn how to automate WhatsApp messages using India M and P Connect Now for seamless communication with inquiries. Step-by-step guide included. Master proven automation processes with practical implementation examples and strategic recommendations you can apply immediately in your workflow. with Pabbly Connect.

Watch Step By Step Video Tutorial Below

1. Setting Up Integration with India M

To automate WhatsApp messages, the first step is integrating India M with P Connect Now. This allows the automation of responses to inquiries received through India M. Start by logging into your P Connect account.

Once logged in, click on the Create Workflow button to initiate your automation process. This will prompt you to name your workflow, which should reflect the objective of sending automated WhatsApp messages to inquiries from India M.

2. Defining the Trigger Event in India M

In this section, we will define the trigger event for our workflow. The trigger will be set to activate whenever a new inquiry is received through India M. To do this, select India M as your trigger application.

Search for India M in the trigger application list.
Choose New Leads as the trigger event.
Copy the webhook URL provided for further integration.

After copying the webhook URL, navigate to your India M account. In the Lead Manager section, you will need to set up a push API integration using the webhook URL to connect with P Connect Now.

3. Configuring API Integration in India M

Now, we will configure the API integration in India M. In the Lead Manager, click on the Import/Export Leads option. Here, select the push API option to create the integration.

Fill in the required details for the push API integration, including the platform name and the webhook listener URL you copied earlier. After entering the details, click on Save Details to finalize the integration.

Once saved, generate an OTP to confirm the connection between India M and P Connect Now. This step is crucial for ensuring secure communication between the two applications.

4. Sending WhatsApp Messages Using AI Sensei

After successfully setting up the trigger, the next step is to send WhatsApp messages using AI Sensei. In your P Connect workflow, select AI Sensei as the action application.

Choose Send Template Message as the action event.
Connect AI Sensei with your P Connect account using the API key.
Map the mobile number from the inquiry response to send the message correctly.

Ensure that your WhatsApp template message is approved by AI Sensei before sending. This template will include personalized details, such as the name of the inquiry sender.

5. Testing the Automation Process

To ensure everything is set up correctly, you will need to test the automation process. Generate a test inquiry in India M to see if the WhatsApp message is sent successfully. This step confirms that all integrations are functioning as intended.

After generating the test inquiry, check your WhatsApp to verify if the message was received. The message should reflect the template created in AI Sensei, personalized with the sender’s name.

This testing phase is essential for confirming that every new inquiry through India M triggers an automatic WhatsApp response, thus streamlining your communication process.

Conclusion

By following this guide, you can effectively automate WhatsApp messages with India M and P Connect Now. This integration enhances your responsiveness to inquiries and can significantly improve customer engagement.

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