Automate WhatsApp Messages Using Pabbly Connect with Webhook Integration

Learn how to automate WhatsApp messages using Pabbly Connect by integrating various applications through webhook setup. Step-by-step guide included. This comprehensive guide reveals exactly how to connect your applications and automate repetitive tasks — accessible for professionals of all technical backgrounds.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WhatsApp Integration

To begin automating WhatsApp messages, first access Pabbly Connect. This platform allows you to integrate various applications effortlessly. Create a free account if you don’t have one, which takes just two minutes.

Once logged in, navigate to the dashboard. Here, you can create workflows that automate tasks between different applications. For this tutorial, we will focus on connecting WhatsApp using a webhook URL.

2. Creating a Workflow in Pabbly Connect

In Pabbly Connect, click on the blue button labeled ‘Create Workflow’. You will be prompted to name your workflow. For our example, we will name it ‘Send WhatsApp Message from Webhook Response’.

• Click on ‘Create’ after naming your workflow.
• You will see two boxes labeled Trigger and Action.
• Select Webhook as the trigger application.

After selecting Webhook, Pabbly Connect will generate a unique webhook URL. Copy this URL as you will need to paste it into the application you are integrating with, such as Jotform.

3. Integrating Jotform with Pabbly Connect

Next, go to your Jotform account where you will paste the webhook URL. Edit the form you wish to connect, and navigate to the settings section. Here, find the integration option and search for ‘Webhook’.

Remove any existing webhook integrations and paste the copied URL from Pabbly Connect. Click on the ‘Complete Integration’ button to finalize this setup. This step ensures that Jotform sends responses to your Pabbly Connect workflow.

4. Mapping Data to Send WhatsApp Messages

Now that Jotform is integrated, you need to set up the action to send WhatsApp messages. Go back to Pabbly Connect and select the AI Sensi application as the action app. Choose the action event ‘Send Template Message’.

• Add a new connection and input your API key from the AI Sensi dashboard.
• Map the phone number and other relevant details from the webhook response.
• Ensure the phone number format includes the country code.

This mapping allows dynamic data to be sent with each message, ensuring that the recipient receives personalized content.

5. Testing the Integration

To test the integration, submit a test response through your Jotform. After submission, Pabbly Connect will capture this data via the webhook. You can then check if the WhatsApp message is sent correctly.

If successful, you will see a confirmation message in your WhatsApp. This confirms that your integration between Jotform and WhatsApp via Pabbly Connect is working perfectly.

Conclusion

In this tutorial, we explored how to automate WhatsApp messages using Pabbly Connect by integrating Jotform. With just a few steps, you can streamline communication and enhance your workflow efficiency.