Automate WhatsApp Messages to Industrial Plants with Pabbly Connect

Learn how to automate WhatsApp messages for industrial inquiries using Pabbly Connect. Follow this step-by-step guide for seamless integration. Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To begin automating WhatsApp messages for industrial inquiries, first, access Pabbly Connect. Open your browser and search for Pabbly Connect. This platform is essential for automating workflows between applications.

Once on the Pabbly Connect landing page, you can either sign up for a new account or log into an existing one. If you’re new, click on the ‘Sign Up for Free’ button to create an account. After signing in, navigate to the dashboard to start creating your workflow.

2. Creating a New Workflow in Pabbly Connect

After accessing the Pabbly Connect dashboard, click on the ‘Create Workflow’ button. You will be prompted to name your workflow. For this automation, name it something descriptive like ‘Send Automated WhatsApp Messages for Industrial Inquiries’.

• Click on the folder dropdown to select where to save your workflow.
• Choose the folder named ‘Industrial Inquiries’ or create a new one if necessary.
• Finally, click on the ‘Create’ button to proceed.

This sets up the framework for your workflow, where you will define triggers and actions for the automation process.

3. Setting Up the Trigger in Pabbly Connect

In the newly created workflow, the next step is to define the trigger. Click on the trigger box and search for the application ‘India M’. This application will listen for new inquiries.

Select ‘New Leads’ as the trigger event. This means every time a new inquiry is submitted via India M, the workflow will be activated. To connect the two applications, copy the webhook URL provided by Pabbly Connect and keep it handy for the next steps.

4. Connecting India M with Pabbly Connect

To connect India M with Pabbly Connect, log in to your India M account. Navigate to the Lead Manager and find the ‘Import/Export Leads’ option. Here, select ‘Push API’ to create a new API integration.

• Choose ‘Other’ as the source for the API integration.
• Paste the webhook URL you copied from Pabbly Connect into the VB Listener URL field.
• Generate an OTP to activate the integration.

After completing these steps, your India M inquiries will automatically trigger data to be sent to Pabbly Connect whenever a new lead is created.

5. Sending WhatsApp Messages Using Pabbly Connect

Now, let’s set up the action that will send WhatsApp messages. In your workflow, add a new action step and search for ‘Watti’. This application will handle sending the messages on WhatsApp.

Select ‘Send Template Message’ as the action event. You will need to connect Watti with Pabbly Connect by entering your API endpoint and access token from your Watti account. Once connected, you can map the WhatsApp number from the inquiry response to ensure that the message is sent to the correct lead.

Select your pre-approved WhatsApp template for the message. Map the variables in your template to the corresponding data fields from the inquiry. Test the workflow to ensure that messages are sent correctly.

After completing these steps, your automated WhatsApp messaging system will be fully operational, ensuring prompt responses to inquiries.

Conclusion

Using Pabbly Connect, you can efficiently automate WhatsApp messages for industrial inquiries. This integration not only saves time but also enhances customer engagement, ensuring timely communication with potential leads.