Learn how to automate WhatsApp messages to your Facebook leads using Hello and Pabbly Connect in this detailed step-by-step tutorial. This comprehensive guide reveals exactly how to connect your applications and automate repetitive tasks — accessible for professionals of all technical backgrounds.

Watch Step By Step Video Tutorial Below

1. Setting Up Integration with WhatsApp and Hello

To automate WhatsApp messages, the first step is to set up integration between WhatsApp and Hello. In this tutorial, you will learn how to send automated WhatsApp messages to leads generated from Facebook ads. Start by signing into your Pabbly Connect account.

Once signed in, navigate to the dashboard. You will find the option to create a new workflow. Click on the ‘Create Workflow’ button and name it ‘Send Automated WhatsApp Message to Facebook Leads’. Choose the folder where you want to save this workflow, such as ‘Facebook Lead Ads’.

2. Defining Trigger Event for Facebook Lead Ads

In this section, you will define the trigger event for Facebook Lead Ads. The trigger application will be Facebook, and the trigger event is set to ‘New Lead Instant’. This means whenever a new lead comes through your Facebook lead ads, it will activate the workflow.

  • Select Facebook as the trigger application.
  • Choose the trigger event ‘New Lead Instant’.

After selecting the trigger, click on the ‘Connect’ button to link your Facebook account with Pabbly Connect. Follow the on-screen instructions to authorize the connection. Once connected, select the Facebook page and the lead form you created for your stationary store.

3. Configuring Action Event for WhatsApp Messages

Next, you will configure the action event to send WhatsApp messages. Select WhatsApp as the action application and choose the action event ‘Send Template Message’. This will allow you to send pre-approved WhatsApp messages to the leads collected from Facebook.

To establish a connection between WhatsApp and Pabbly Connect, you will need to input the API endpoint and access token from your WhatsApp account. Navigate to the API docs in your WhatsApp account to find these details. Paste the API endpoint and access token into the respective fields in Pabbly Connect and click ‘Save’.

  • Map the phone number field from the Facebook lead response.
  • Select the template you wish to use for the WhatsApp message.

Once you have mapped the necessary fields and selected the template, click on ‘Save and Send Test Request’ to verify if the message is sent successfully. You should see a positive response indicating that the WhatsApp message has been sent.

4. Testing the WhatsApp Message Integration

After configuring the WhatsApp message, it is crucial to test the integration. Go to the Meta for Developers platform and use the lead ads testing tool to create a test lead. Select your Facebook page and the associated lead form, then submit the test lead. using Pabbly Connect

Once the test lead is submitted, return to Pabbly Connect. You should see the lead details captured successfully, including the email, full name, and phone number. This confirms that your trigger is functioning correctly, and the lead data is being captured in real-time.

Now, check your WhatsApp account to see if the automated message has been sent to the test lead. The message should include the lead’s name and the body text you specified in the template. This confirms that the integration is working as intended.

5. Conclusion and Next Steps

In conclusion, you have successfully set up an automation workflow to send WhatsApp messages to leads from Facebook using Hello and Pabbly Connect. This integration allows you to engage with potential customers instantly, improving your marketing efforts.

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For further enhancements, consider exploring other applications that can be integrated with Pabbly Connect. Automating your communication can save time and increase efficiency in your business operations. If you have any questions or need assistance, feel free to reach out to support.