Automate WhatsApp Messages from Google Forms Submissions Using Pabbly Connect

Learn how to automate WhatsApp messages from Google Forms submissions using Pabbly Connect. Step-by-step guide to streamline your customer communication. Revolutionize your productivity approach with just a few strategic clicks. Uncover professional methods for connecting applications and creating workflows that reclaim hours of your week.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start automating WhatsApp messages from Google Forms submissions, you need to access Pabbly Connect. First, navigate to the Pabbly Connect website and log in or sign up for a free account. Once logged in, you can create your first workflow.

After accessing your dashboard, click on the ‘Create Workflow’ button in the top right corner. You will be prompted to name your workflow and select a folder for organization. For example, name it ‘Send WhatsApp Message on Google Form Submission’ and choose a folder like ‘Pabbly Chatflow Automations’.

2. Setting Up the Trigger with Google Forms

In this section, we will set up the trigger step using Google Forms in Pabbly Connect. The trigger application is crucial as it detects when a new form submission occurs. Choose Google Forms as your trigger application and select the event ‘New Response Received’.

• Select Google Forms as the trigger application.
• Choose ‘New Response Received’ as the trigger event.
• Copy the webhook URL provided by Pabbly Connect.

Next, go to your Google Form, navigate to the ‘Responses’ section, and link it to a new Google Sheets document. This will ensure that all responses are captured in a spreadsheet, which will then be connected to Pabbly Connect.

3. Connecting Google Sheets to Pabbly Connect

After linking your Google Form to Google Sheets, you need to connect this spreadsheet to Pabbly Connect. This is done by using the Pabbly Connect Webhooks add-on. Go to the ‘Extensions’ menu in Google Sheets, select ‘Add-ons’, and install the Pabbly Connect Webhooks add-on if you haven’t done so already.

Once installed, go back to the ‘Extensions’ menu, find Pabbly Connect Webhooks, and click on ‘Initial Setup’. Paste the copied webhook URL and set the trigger column to the final data column where responses will be recorded. For example, if your final data is in column E, enter ‘E’ as the trigger column.

4. Testing the Submission and Setting Up the Action with Pabbly Chatflow

Now that you have set up your trigger, it’s time to test the integration. Submit a test response in your Google Form to see if Pabbly Connect captures it. Once you submit the test, check the Pabbly Connect dashboard to verify that the response is recorded correctly.

• Ensure the response appears in Pabbly Connect as expected.
• Proceed to set up the action step by selecting Pabbly Chatflow.
• Choose the action event as ‘Send Cur Request’.

Next, connect your Pabbly Chatflow account by entering the required API token. This token is essential for sending WhatsApp messages through the Pabbly Chatflow integration.

5. Finalizing the WhatsApp Message Setup

With the action step connected, you can now configure the WhatsApp message that will be sent to your leads. In the body of the message, include personalized details such as the lead’s name. Use the variable format with curly brackets to insert dynamic content.

After setting up your message template, click on the ‘Save and Send Test Request’ button to send a test message. Make sure to replace any dummy numbers with your actual phone number to verify that the message is received correctly.

Once you confirm that the test message has been sent successfully, your integration between Google Forms and WhatsApp via Pabbly Connect is complete. This automation will enhance your customer engagement by providing immediate responses to leads.

Conclusion

In this tutorial, we explored how to automate WhatsApp messages from Google Forms submissions using Pabbly Connect. This integration streamlines customer communication and enhances lead management, ensuring prompt responses to inquiries.