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Automate WhatsApp Messages for Logistics with Simply and The Campaign

Learn how to automate WhatsApp messages for logistics inquiries using Simply, The Campaign, and more. Follow this detailed tutorial for seamless integration. Follow this definitive guide to creating powerful automated workflows with straightforward, efficiency-focused solutions that save valuable time. with Pabbly Connect.

Watch Step By Step Video Tutorial Below

1. Automate WhatsApp Messages with Simply

Automating WhatsApp messages is essential for logistics services. Using Simply, you can streamline your communication with leads from India Mart. The goal is to connect with new inquiries automatically through WhatsApp, making the process efficient.

To set up this automation, you need to create a connection between Simply and WhatsApp API. This integration allows you to send personalized messages without manual effort, thus saving time and enhancing customer engagement.

2. Setting Up Pabbly Connect for Integration

To begin, visit the Pabbly Connect homepage by entering the URL in your browser. If you are a new user, click on ‘Sign Up for Free’ to create an account. Existing users can simply log in. This platform allows you to connect various applications seamlessly. using Pabbly Connect

Once logged in, you will find the option to create a new workflow. Follow these steps to set up your workflow:

Click on ‘Create Workflow’
Name your workflow (e.g., ‘Send Automated WhatsApp Messages for Logistics’)
Select the appropriate folder to save your workflow

After creating the workflow, you will see trigger and action sections, which are essential for automation.

3. Trigger and Action Setup for WhatsApp Messaging

In this step, you will set the trigger for your workflow. The trigger application will be India Mart, and the event will be ‘New Leads.’ This means that every time a new inquiry is received, the workflow will activate. using Pabbly Connect

To establish the connection, you need to copy the webhook URL provided by Pabbly Connect and paste it into your India Mart account. This URL acts as a bridge to transfer data from India Mart to Pabbly Connect. Follow these steps:

Log into your India Mart account
Navigate to the Lead Manager section
Select ‘Push API’ and paste the webhook URL

After saving the details, your connection will be established, and you can test it by submitting a new lead inquiry through India Mart.

4. Sending WhatsApp Messages Using The Campaign

After successfully capturing lead inquiries, the next step is to send WhatsApp messages. For this, you will use the WhatsApp API integrated with Pabbly Connect. Create a campaign in your WhatsApp API account to link with your message template. using Pabbly Connect

To send messages, follow these steps:

Select WhatsApp by AISC as the action application Choose the action event ‘Send Template Message’ from the options Map the mobile number and name fields to personalize the message

This setup allows you to send automated responses to your leads, ensuring timely communication and enhancing customer satisfaction.

5. Conclusion: Streamlining Logistics Communication

By integrating Simply with The Campaign and automating WhatsApp messaging, logistics services can significantly enhance their communication efficiency. This setup allows for timely responses to inquiries, improving customer engagement and satisfaction.

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With the steps outlined above, you can easily automate your logistics communications and ensure that every inquiry is acknowledged promptly. This not only saves time but also creates a more professional image for your business.