Automate WhatsApp Messages for Industrial Inquiries Using Pabbly Connect

Learn how to automate WhatsApp messages for industrial inquiries using Pabbly Connect. Step-by-step tutorial for seamless integration with WhatsApp and India Mart. Develop expertise in application integration and learn how to design streamlined automation workflows using proven, simplified approaches.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To automate WhatsApp messages for industrial inquiries, the first step is to access Pabbly Connect. Open your browser and search for Pabbly Connect. If you don’t have an account, click on the ‘Sign Up for Free’ button. This process takes just two minutes and provides you with 100 free tasks monthly.

If you already have an account, click on ‘Sign In’. Once logged in, you will see various applications offered by Pabbly. Click on the ‘Access Now’ button under Pabbly Connect to proceed to the dashboard. Here, you can create a new workflow to automate your WhatsApp messaging process.

2. Creating a Workflow in Pabbly Connect

In your Pabbly Connect dashboard, the next step is to create a new workflow. Click on the ‘Create Workflow’ button, which prompts a window to name your workflow. Name it according to your objective, such as ‘Automated WhatsApp Messages for Industrial Inquiries’.

• Select a folder for saving your workflow.
• Click ‘Create’ to proceed.
• You will see two boxes: Trigger and Action.

In this workflow, the trigger will be set first. This is crucial as it defines the event that will initiate the automation. Understanding triggers and actions in Pabbly Connect is essential for effective automation.

3. Setting Up Trigger with India Mart

The trigger application for this workflow is India Mart. Search for India Mart in the trigger application section and select it. You will need to specify the trigger event, which in this case is ‘New Leads’. This event will activate the workflow whenever a new inquiry is received.

To connect India Mart with Pabbly Connect, you will need to copy the webhook URL provided. This URL acts as a bridge between India Mart and Pabbly Connect. Next, log into your India Mart account, navigate to the Lead Manager, and select ‘Import/Export Leads’. Here, you will set up the Push API integration.

4. Configuring India Mart for Integration

In the Push API section, create a new API integration. Choose ‘Other’ as your source and fill in the platform name as Pabbly Connect. Paste the webhook URL you copied earlier into the VB Listener URL field. After saving these details, you will need to generate an OTP to complete the integration.

Once you receive the OTP on your mobile, enter it to connect India Mart with Pabbly Connect. This integration will ensure that every new inquiry from India Mart is automatically sent to Pabbly Connect, allowing for seamless communication.

After successfully setting up the connection, return to Pabbly Connect. You will see that it is waiting for a response from the webhook. To test this, generate a test inquiry in your India Mart account. This will simulate a real inquiry and help verify that everything is functioning correctly.

5. Sending WhatsApp Messages Using Wati

Now that you have set up the trigger with India Mart, the next step is to send automated WhatsApp messages using Wati. In the action application section of Pabbly Connect, search for Wati and select it. Choose ‘Send Template Message’ as your action event.

• Connect Wati with Pabbly Connect by entering the API endpoint and access token obtained from your Wati account.
• Map the WhatsApp number from the inquiry response.
• Select the appropriate template for your message.

Once all details are mapped correctly, save the workflow. Now every time you receive a new inquiry through India Mart, an automated WhatsApp message will be sent to the lead, ensuring prompt communication and engagement.

Conclusion

In this tutorial, we explored how to automate WhatsApp messages for inquiries using Pabbly Connect and India Mart. By following the steps outlined, you can enhance communication efficiency and improve response times for your industrial business inquiries. This automation not only saves time but also boosts customer engagement, leading to higher conversion rates.