Automate WhatsApp Messages for Facebook Leads in Hospitality

Learn how to automate WhatsApp messages for Facebook leads using Pabbly Connect, enhancing your hospitality business’s communication. Develop expertise in application integration and learn how to design streamlined automation workflows using proven, simplified approaches.

Watch Step By Step Video Tutorial Below

1. WhatsApp Automation Integration Overview

WhatsApp automation is crucial for enhancing communication with potential leads. In this tutorial, we will automate sending WhatsApp messages to Facebook leads using Pabbly Connect. This integration streamlines the process, ensuring timely responses to inquiries.

By integrating WhatsApp with Facebook lead ads, you can efficiently manage customer interactions. This method is particularly beneficial for hospitality businesses, allowing them to engage with potential guests promptly.

2. Setting Up Pabbly Connect for Automation

To set up Pabbly Connect, first, sign in to your account. If you are a new user, you can sign up for free and receive 100 tasks monthly. Once logged in, access your dashboard to create a new workflow.

• Click on the ‘Create Workflow’ button.
• Name your workflow, such as ‘Send Automated WhatsApp Message to Facebook Leads’.
• Select the folder to save your workflow.

After creating the workflow, you will see options for setting your trigger and action. This is where the automation magic begins, linking WhatsApp with Facebook leads.

3. Trigger and Action Setup in Pabbly Connect

The first step in the integration is setting up the trigger. For this scenario, the trigger application will be Facebook lead ads, and the event will be a new lead. This means whenever a new lead is generated through Facebook ads, the automation will trigger. using Pabbly Connect

Next, select the action application, which will be WhatsApp using the interact platform. The action event should be set to send a WhatsApp template message. This configuration ensures that every time a new lead is captured, a WhatsApp message is sent automatically.

• Connect your Facebook account to Pabbly Connect.
• Choose the Facebook page associated with your resort.
• Select the lead gen form used for capturing leads.

Once the trigger and action are configured, you can save your settings and proceed to test the integration.

4. Testing the Integration with Facebook Leads

To ensure that the integration works correctly, you must test it by submitting a lead through Facebook. Navigate to the Meta for Developers page, select your Facebook page, and use the lead ads testing tool to create a test lead. using Pabbly Connect

Fill in the required details, such as name, email, and phone number, then submit the form. This action will simulate a new lead being generated through your Facebook lead ads.

Ensure the test lead details are correct. Check the Pabbly Connect dashboard for the response. Verify that the lead information is captured accurately.

Once the test lead is submitted, check if the details appear in your Pabbly Connect dashboard, confirming the trigger is functioning as expected.

5. Sending Automated WhatsApp Messages

After confirming that the trigger works, the final step is to configure the WhatsApp message that will be sent to the leads. In Pabbly Connect, you will need to establish a connection with the interact application using the secret key from your interact account. using Pabbly Connect

Map the lead’s phone number and the template code for the WhatsApp message in the action settings. Ensure that the message template includes dynamic variables, such as the lead’s name, to personalize the communication.

Set the template code and language to English. Use variables to customize the message for each lead. Test the WhatsApp message to ensure it is sent correctly.

Once everything is set up, you can save and send a test request to verify that the WhatsApp message is sent successfully. This completes the automation process, allowing you to engage with Facebook leads efficiently.

Conclusion

In conclusion, automating WhatsApp messages for Facebook leads using Pabbly Connect enhances communication efficiency in the hospitality industry. By following the steps outlined, businesses can ensure timely responses to potential guests, improving engagement and customer satisfaction.