Automate SMS Notifications from Google Sheets to Twilio Using Pabbly Connect

Learn how to send automated SMS to your customers using Google Sheets and Twilio with Pabbly Connect. Step-by-step guide for seamless integration. Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for SMS Automation

To send automated SMS to your customers, you will need to access Pabbly Connect. This platform allows you to integrate various applications, facilitating seamless communication.

Start by visiting the Pabbly Connect website. If you are a new user, click on the ‘Sign Up for Free’ button to create your account. Existing users can simply sign in to access their dashboard.

2. Creating a Workflow in Pabbly Connect

Once you are logged into Pabbly Connect, locate the ‘Create Workflow’ button on the dashboard. This is where you will set up your integration between Google Sheets and Twilio.

• Click on the ‘Create Workflow’ button.
• Name your workflow (e.g., ‘Send Automated SMS to Your Customers’).
• Select a folder to save the workflow, like ‘Google Sheets’.

After naming and saving your workflow, you will be directed to the trigger and action setup page. This is where you will define the events that will initiate the SMS sending process.

3. Setting Up Google Sheets as the Trigger

In the trigger setup, select Google Sheets as your trigger application. The trigger event will be ‘New or Updated Spreadsheet Row’. This means that any new entry or update in your Google Sheet will initiate the SMS sending process.

Next, copy the webhook URL provided by Pabbly Connect. This URL will serve as the bridge between your Google Sheets and Pabbly Connect. You will need to configure this in your Google Sheets.

• Open your Google Sheet and go to Extensions.
• Select Pabbly Webhooks and click on Initial Setup.
• Paste the webhook URL and set the trigger column (e.g., B).

After completing this setup, click on ‘Submit’ to save the configuration. A successful setup message will confirm your connection.

4. Configuring Twilio to Send SMS

Now that your trigger is set, it’s time to configure Twilio as the action application. In the action setup, select Twilio and the action event as ‘Send SMS Message’. This will allow you to send SMS notifications to your customers directly.

To connect Twilio with Pabbly Connect, you will need to enter your Twilio Account SID and Authorization Token. These credentials can be found in your Twilio account dashboard.

Copy your Twilio Account SID and paste it into Pabbly Connect. Do the same for the Authorization Token. Map the recipient’s number and your Twilio number in the respective fields.

After mapping the necessary fields, compose the SMS body. You can personalize the message by including customer names and relevant details.

5. Testing and Sending SMS to Customers

With everything configured, it’s time to test your setup. Click on ‘Send Test Request’ in Pabbly Connect to check if the SMS is sent successfully to the mapped recipient’s number.

If the test is successful, you will receive a confirmation message indicating that the SMS has been sent. Now, to send SMS to all your customers, return to your Google Sheets, go to Extensions, and select Pabbly Webhooks, then click on ‘Send All Data’.

This action will trigger the sending of SMS to all customers listed in your Google Sheet. You can verify the sent messages in your Twilio account to ensure they were dispatched correctly.

Conclusion

In this tutorial, we detailed how to use Pabbly Connect to send automated SMS to your customers from Google Sheets. By following these steps, you can easily set up an efficient communication system that keeps your customers informed.