Automate Product Reviews with Pabbly Connect: Integrating Elementor, Slack, and WhatsApp

Learn how to automate product reviews using Pabbly Connect to integrate Elementor, Slack, and WhatsApp for seamless communication and customer engagement. Develop expertise in application integration and learn how to design streamlined automation workflows using proven, simplified approaches.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start automating product reviews, first access Pabbly Connect. This platform allows seamless integration between your website built with Elementor and various applications like Slack and WhatsApp.

Begin by signing into your Pabbly Connect account. If you’re a new user, you can sign up for free and receive 100 tasks each month. Once logged in, navigate to the dashboard to start creating your workflow.

2. Creating a Workflow in Pabbly Connect

In Pabbly Connect, creating a workflow is essential for automating tasks. Click on the ‘Create Workflow’ button located in the top right corner of your dashboard.

A dialog box will prompt you for a workflow name and folder selection. Name your workflow something descriptive, like ‘Auto Share Product Reviews on Slack and Send Thank You Messages via WhatsApp.’ Choose an appropriate folder for organization.

• Click ‘Create’ to finalize your workflow setup.
• You will see two sections: Trigger and Action.

Setting up the trigger is the next step. This is crucial as it determines what initiates the workflow.

3. Setting the Trigger with Elementor

To begin, select Elementor as your trigger application in Pabbly Connect. This allows you to capture new form submissions from your Elementor website.

For the trigger event, choose ‘New Form Submission’. This configuration ensures that every time a customer submits a review form, it triggers the automation process.

• Copy the Webhook URL provided by Pabbly Connect.
• Open your Elementor form and navigate to the Actions After Submit section.
• Select Webhook and paste the copied URL to connect Elementor with Pabbly Connect.

After updating the form, return to your workflow in Pabbly Connect, which should now be waiting for a response from the webhook.

4. Setting Action Steps: Slack Integration

With your trigger set, the next step is to configure the action. Select Slack as your action application in Pabbly Connect. This will allow you to send product reviews directly to your Slack channel.

Choose the action event as ‘Send Channel Message’. You’ll need to connect your Slack account by clicking on the connect button and authorizing Pabbly Connect to access your Slack workspace.

Select the channel where you want to send the reviews. Map the fields for customer name, product, and review within the message format.

Once the message is configured, test the integration to ensure that reviews are sent to your Slack channel successfully.

5. Sending Thank You Messages via WhatsApp

After setting up Slack, it’s time to send thank you messages to customers using the WhatsApp Cloud API through Pabbly Connect. Select WhatsApp Cloud API as your action application.

Choose the action event ‘Send Template Message’. You will need to connect your WhatsApp Cloud API account by providing the necessary credentials, such as token and phone number ID.

Select the template you created for thank you messages. Map customer name and product details to personalize the message.

Finally, send a test request to confirm that the thank you message is successfully sent to the customer’s WhatsApp.

Conclusion

In this tutorial, we explored how to automate product reviews using Pabbly Connect to integrate Elementor, Slack, and WhatsApp. This automation enhances customer engagement and streamlines communication for businesses.