Automate Product Reviews with Pabbly Connect, Elementor, and Slack

Learn how to automate product reviews on Slack and send thank you messages via WhatsApp using Pabbly Connect, Elementor, and more. Navigate the automation landscape confidently with clear, structured guidance suitable for professionals regardless of prior technical experience.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To start automating product reviews using Pabbly Connect, you first need to access your account. If you’re a new user, you can sign up for free and receive 100 tasks monthly. For existing users, simply log in to your Pabbly Connect account.

Once logged in, you will see the Pabbly dashboard. Click on ‘Access Now’ under Pabbly Connect. This will take you to the main dashboard where you can create workflows to automate tasks.

2. Creating a Workflow in Pabbly Connect

To create a new workflow in Pabbly Connect, click on the ‘Create Workflow’ button located in the top right corner. A dialog box will appear prompting you to name your workflow.

• Enter a name for the workflow, such as ‘Auto Share Product Reviews on Slack and Send Thank You Messages via WhatsApp’.
• Select a folder to save the workflow within your Pabbly account.
• Click the ‘Create’ button to finalize your new workflow.

Your workflow is now created and you will see two main sections: Trigger and Action. The trigger will initiate the workflow when a form submission occurs, while the action will define what happens next.

3. Setting Up the Trigger for Elementor

The first step in your workflow is to set up the trigger. For this integration, select ‘Elementor’ as the trigger application. Then, choose ‘New Form Submission’ as the trigger event. This setup means that every time a customer submits a review via your Elementor form, Pabbly Connect will capture it.

After selecting the trigger, you will receive a unique webhook URL from Pabbly Connect. Copy this URL, as it will be used to connect Elementor to Pabbly Connect.

• Open your Elementor form and go to the ‘Actions After Submit’ section.
• Add a new action and select ‘Webhook’ from the dropdown.
• Paste the webhook URL you copied from Pabbly Connect into the provided field and click ‘Update’.

Now, your Elementor form is successfully connected to Pabbly Connect, and you can proceed to test the integration.

4. Testing the Integration with Elementor

To test the integration, go back to your Elementor form and fill it out with sample data, such as customer details and product review. After submitting the form, check your Pabbly Connect workflow. It should show that it has received the form submission data.

If everything is set up correctly, you should see the customer’s first name, last name, email, phone number, product name, and review content in the response section of your Pabbly Connect workflow.

Ensure that the data captured includes all necessary fields for the next steps. This confirmation indicates that Elementor is correctly sending data to Pabbly Connect.

Once confirmed, you are ready to set up the action steps to share the review on Slack and send a thank you message via WhatsApp.

5. Setting Up Actions for Slack and WhatsApp

For the action steps, start by selecting ‘Slack’ as the action application in Pabbly Connect. Choose ‘Send Channel Message’ as the action event. This will allow you to send the captured review to your designated Slack channel.

After connecting Slack, select the appropriate channel where you want to share customer reviews. You will create a message template that includes customer details and the review. For example, the message could be: ‘New Product Review Alert: Customer Name – Product Review. Let’s use this valuable feedback to enhance our products!’.

Map the customer’s name, product, and review into the message template. Click on ‘Save and Send Test Request’ to ensure the message is sent successfully to Slack.

Next, to send a thank you message to the customer via WhatsApp, select ‘WhatsApp Cloud API’ as the action application and choose ‘Send Template Message’ as the action event. Connect it using the required credentials and map the customer’s phone number to send the message. This completes the automation process using Pabbly Connect.

Conclusion

In this tutorial, we demonstrated how to use Pabbly Connect to automate product reviews on Slack and send thank you messages via WhatsApp. By integrating Elementor with these applications, you can enhance customer engagement and streamline your review process effectively.