Automate Google Business Profile Replies with Pabbly Connect and Google Gemini

Learn how to automate replies to Google Business Profile reviews using Pabbly Connect and Google Gemini in this detailed tutorial. Build sophisticated automated workflows in less time than you think. This guide translates complex integrations into straightforward steps for immediate implementation.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start automating replies to Google Business Profile reviews, you need to access Pabbly Connect. Open your browser and navigate to the Pabbly Connect landing page. If you don’t have an account, you can sign up for free, which only takes about two minutes.

Once signed in, you will see various applications available. Click on the ‘Access Now’ button under Pabbly Connect to enter the dashboard where you can create your workflow.

2. Creating a Workflow in Pabbly Connect

In this section, you will create a workflow to automate replies using Pabbly Connect. Click on the ‘Create Workflow’ button. A pop-up window will appear where you can name your workflow. For this tutorial, name it something descriptive, like ‘Auto Reply to Google Business Profile Reviews Using Google Gemini’.

• Click on the ‘Create’ button to proceed.
• You will see two boxes for Trigger and Action.
• Set up your Trigger first by selecting Google Business Profile.

After selecting Google Business Profile, choose the trigger event as ‘New Review’. This is the event that will initiate your workflow in Pabbly Connect.

3. Connecting Google Business Profile to Pabbly Connect

Connecting Google Business Profile to Pabbly Connect is essential for receiving reviews. Click on ‘Connect’ and then ‘Add New Connection’. You will be prompted to sign in with your Google account. Click on ‘Continue’ to grant access to your account.

Once connected, select your Google Business Profile account and the location name. Make sure to fill in all required details correctly to ensure seamless integration with Pabbly Connect.

4. Generating Replies Using Google Gemini

Now that your trigger is set, it’s time to set up the action using Google Gemini for generating replies. In the action step, search for Google Gemini and select it. Choose the action event as ‘Generate Content’. This will allow Pabbly Connect to create personalized replies based on the review content.

• Click on ‘Connect’ and add a new connection.
• You will need to enter the API key from Google AI Studio.
• Copy the API key and paste it into Pabbly Connect.

With the connection established, you can now create a prompt that instructs Google Gemini on how to generate replies based on the star rating of the reviews. This setup ensures that positive reviews receive gratitude, while negative ones get helpful responses.

5. Posting Replies Back to Google Business Profile

After generating the reply using Google Gemini, the next step is to post it back to your Google Business Profile. You will need to add another action step in Pabbly Connect by selecting Google Business Profile again, and this time choose the action event as ‘Create Reply’.

Map the review name and the generated reply from Google Gemini to ensure the correct information is sent back to your Google Business Profile. Click on ‘Save’ to finalize this action. Now, whenever a new review is posted, Pabbly Connect will automatically generate and post a reply based on your configurations.

Conclusion

By using Pabbly Connect to integrate Google Gemini, you can automate replies to Google Business Profile reviews efficiently. This setup not only saves time but also enhances customer engagement with personalized responses.