How to Send Confirmation Messages on Successful Payments for Singing Class Membership Using Pabbly Connect

Learn how to automate sending confirmation messages for singing class payments using Pabbly Connect, Razorpay, and WhatsApp in this detailed tutorial. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Payment Confirmation Messages

To start sending confirmation messages for singing class membership payments, you need to access Pabbly Connect. Begin by navigating to the Pabbly website and signing in to your account.

Once logged in, click on the ‘Create Workflow’ button. This action will allow you to set up a new automation process. Name your workflow appropriately, such as ‘Razorpay to WhatsApp Confirmation’ to reflect its purpose. This initial setup is crucial for connecting Razorpay and WhatsApp through Pabbly Connect.

2. Integrating Razorpay with Pabbly Connect

The first step in the integration process is to connect Razorpay to Pabbly Connect. To do this, select Razorpay as your trigger application and choose ‘Payment Captured’ as the trigger event. This event will initiate the workflow whenever a payment is successfully received.

• Login to your Razorpay dashboard.
• Navigate to Settings and select Webhooks.
• Add a new webhook using the URL provided by Pabbly Connect.

These steps will establish a connection between Razorpay and Pabbly Connect, allowing payment data to be captured for further processing.

3. Capturing Payment Data in Pabbly Connect

After connecting Razorpay, the next step is to capture payment data in Pabbly Connect. Once a payment is made, the details such as customer name, email, and payment amount will be recorded within the Pabbly Connect dashboard.

To ensure that only relevant payments trigger confirmation messages, apply a filter in Pabbly Connect. This filter should check if the payment amount equals 1299, which is the price for the singing class membership. If the condition is met, the workflow will proceed to send a confirmation message.

4. Sending Confirmation Messages via WhatsApp

Next, you need to integrate WhatsApp for sending confirmation messages. For this, use Vati, a tool that facilitates WhatsApp messaging through Pabbly Connect. Select Vati as your action application and choose ‘Send Template Message’ as the action event.

• Connect your Vati account by providing the API endpoint and access token.
• Map the data captured from Razorpay, including the customer’s name and payment confirmation details.
• Select the message template that includes parameters for personalization.

This process ensures that each customer receives a tailored confirmation message after their payment is processed through Razorpay, thanks to Pabbly Connect.

5. Testing the Integration Workflow

Finally, it’s essential to test your integration workflow to ensure everything is functioning as expected. Make a demo payment through Razorpay and monitor the Pabbly Connect dashboard to see if the payment details are captured correctly.

After confirming that the payment data is recorded, check WhatsApp for the confirmation message sent to the customer. This step validates that the integration between Razorpay and WhatsApp via Pabbly Connect is successful and operational.

Conclusion

In conclusion, using Pabbly Connect to automate sending confirmation messages for singing class membership payments is straightforward. By integrating Razorpay and WhatsApp, you can ensure that your customers receive timely payment confirmations, enhancing their experience.