Integrating WhatsApp with Ultra MSG Using Pabbly Connect: A Step-by-Step Guide

Learn how to integrate WhatsApp with Ultra MSG using Pabbly Connect for seamless communication. Follow our detailed tutorial for step-by-step instructions. This comprehensive guide reveals exactly how to connect your applications and automate repetitive tasks — accessible for professionals of all technical backgrounds.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for WhatsApp and Ultra Integration

To integrate WhatsApp with Ultra MSG, you will first need to set up Pabbly Connect. This platform is essential for automating your workflows without coding. Start by signing up for a free account and logging into the Pabbly Connect dashboard.

Once you’re logged in, click on the ‘Create Workflow’ button. Give your workflow a suitable name, such as ‘WhatsApp Ultra Integration’. After naming your workflow, click on the ‘Create’ button to proceed. This will load the workflow page where you can set up triggers and actions.

2. Configuring Landbot as the Trigger in Pabbly Connect

The next step involves configuring the Landbot application as the trigger in Pabbly Connect. Select Landbot from the trigger application options and choose the trigger event as ‘New Bot Response’. This event will initiate your workflow whenever a new response is received from the chatbot.

• Select ‘New Bot Response’ as the trigger event.
• Copy the provided webhook URL.
• Integrate this URL within your Landbot flow at the last block.

After setting up the webhook URL in Landbot, initiate a test submission to ensure that everything is working correctly. You can test the chatbot directly within the Landbot interface to simulate user responses and check if the data is sent to Pabbly Connect.

3. Mapping Data from Landbot to Pabbly Connect

Once you receive a response from the Landbot, you will see the data populated in Pabbly Connect. Here, you need to map the data fields you want to send to WhatsApp via Ultra MSG. This is crucial for ensuring that the correct information is transmitted. using Pabbly Connect

In the mapping section, create key-value pairs for the data you want to capture, such as:

• Name: Maps to the user’s name.
• Email: Captures the user’s email address.
• Phone Number: Maps to the user’s phone number.

After successfully mapping the data, you can proceed to set up the action that will send this information to WhatsApp via Ultra MSG. This step is crucial for completing the integration.

4. Sending Messages via Ultra MSG through Pabbly Connect

To send messages via WhatsApp using Ultra MSG, select Ultra MSG as the action application in Pabbly Connect. Choose the action event as ‘Send Message’. You will need to connect your Ultra MSG account by entering the instance ID and token key.

Once connected, fill in the required fields such as the recipient’s phone number and the message body. You can customize the message to include the data received from Landbot. For example, you might write:’We have just received a new response on our chatbot via Landbot. The details are as follows: Name, Email, Phone Number.’ This ensures that the recipient gets all relevant information directly in their WhatsApp.

5. Testing and Finalizing the Integration

After setting everything up, it’s important to test the integration. Click on the ‘Save and Send Test Request’ button in Pabbly Connect to check if the message is sent successfully to WhatsApp. Ensure that you enter the correct phone number to receive the test message.

If the message is successfully sent, you will see a confirmation in the Ultra MSG dashboard. This means your integration is working perfectly. Now, every time there’s a new response from your Landbot chatbot, it will trigger a message to be sent via WhatsApp automatically.

By using Pabbly Connect, you have streamlined your communication process, making it easier to manage customer interactions efficiently.

Conclusion

Integrating WhatsApp with Ultra MSG using Pabbly Connect enhances your communication capabilities. By following these steps, you can automate responses and ensure timely communication with your customers, making your workflow more efficient.