Learn how to automate WhatsApp messages to Facebook leads for your logistics business using Pabbly Connect. Step-by-step guide included. Eliminate manual repetitive tasks from your workflow. Discover proven automation methods with intuitive steps designed for efficiency-minded professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To automate WhatsApp messages to Facebook leads, we will use Pabbly Connect. Start by navigating to the Pabbly Connect homepage by typing ‘Pabbly.com/connect’ in your browser. Once on the homepage, you will see options to sign in or sign up for free.

If you are a new user, click on the ‘Sign up for free’ button to create an account. After creating your account, you will receive 100 free tasks every month to explore Pabbly Connect and test various automations. Existing users can simply sign in to access the dashboard.

2. Creating a New Workflow in Pabbly Connect

Once logged in, navigate to the dashboard of Pabbly Connect. Here, you can manage your workflows and create new ones. Click on the ‘Create Workflow’ button located in the top right corner. A dialog box will appear prompting you to name your workflow.

  • Name your workflow: ‘Send Automated WhatsApp Message to Facebook Leads for Logistics Business’.
  • Select a folder to save your workflow.
  • Click on ‘Create’ to proceed.

After creating your workflow, you will see two windows for trigger and action. The trigger will be set to Facebook Lead Ads, while the action will be sending a WhatsApp message using Wati. This setup allows you to automate the entire process seamlessly using Pabbly Connect.

3. Setting Up Facebook Lead Ads as Trigger

In this step, you will configure Facebook Lead Ads as the trigger in Pabbly Connect. Select Facebook Lead Ads from the trigger application options and choose the trigger event as ‘New Lead Instant’. This event will trigger the workflow whenever a new lead is generated.

Next, click on ‘Connect’ and select ‘Add New Connection’ to connect your Facebook Lead Ads account. Ensure you are logged into your Facebook account for a seamless connection. After successful authorization, select the Facebook page and the lead generation form associated with it. This setup ensures that Pabbly Connect captures the lead details whenever a new submission occurs.

4. Testing the Integration with Pabbly Connect

To test the integration, you will need to submit a test lead through the Facebook Lead Ads form. After saving your settings in Pabbly Connect, you will see a prompt indicating that it is waiting for a webhook response. This means you need to fill out the lead form to capture the response.

Use the Lead Ads Testing Tool available in the Meta for Developers section. Select your Facebook page and lead form, then submit a test lead. After submission, return to Pabbly Connect to check if the response has been captured. You should see all the lead details, confirming that the integration is successful.

5. Sending WhatsApp Messages Using Pabbly Connect

The final step involves setting up the action to send WhatsApp messages. Select Wati as the action application and choose the action event ‘Send Template Message’. Click on ‘Connect’ and add a new connection by entering the API endpoint and access token from your Wati account.

After connecting, map the WhatsApp number from the lead’s response and specify the template name you want to use. Ensure that the message body is personalized with the lead’s name using variables. Once everything is set, click on ‘Save’ and send a test request. If successful, you will receive a confirmation that the message has been sent via WhatsApp, confirming the entire workflow is operational through Pabbly Connect.

Conclusion

In this tutorial, we explored how to automate WhatsApp messages to Facebook leads for logistics businesses using Pabbly Connect. By following the steps outlined, you can efficiently manage your leads and enhance communication with automated messages tailored to your business needs.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.