Automate Employee Feedback Surveys with Pabbly Connect, Google Forms, and Google Chat

Learn how to automate employee feedback surveys with Pabbly Connect, Google Forms, and Google Chat. Follow this detailed tutorial for seamless integration. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To automate employee feedback surveys, the first step is to access Pabbly Connect. This platform allows you to connect various applications seamlessly. Start by visiting the Pabbly website and signing in or signing up for a free account.

After signing in, navigate to the Pabbly Connect dashboard. Here, you can create workflows that will automate tasks between Google Forms and Google Chat. This initial setup is crucial for building your automation process.

2. Creating a Workflow in Pabbly Connect

Creating a new workflow is essential for integrating Google Forms with Google Chat using Pabbly Connect. Click on the ‘Create Workflow’ button on the dashboard. Name your workflow something descriptive, like ‘Automate Employee Feedback Surveys with Google Forms to Google Chat’.

• Select the folder where you want to save the workflow.
• Set up the trigger application as Google Forms.
• Choose the event ‘New Response Received’ as the trigger event.

After setting up the trigger, you can proceed to connect Google Forms with Pabbly Connect. This connection will allow you to receive real-time feedback submissions directly into your Google Chat.

3. Connecting Google Forms to Pabbly Connect

To connect Google Forms to Pabbly Connect, you need to use the provided webhook URL. Copy the webhook URL from Pabbly Connect and paste it into your Google Form settings. This step ensures that every new submission triggers an event in Pabbly Connect.

Next, go to your Google Sheets linked to the Google Form. Under the extensions menu, select the Pabbly Webhook add-on. If you haven’t installed it yet, you can find it in the Google Workspace Marketplace. Configure the webhook settings by pasting the copied URL and selecting the trigger column.

• Set the trigger column as the last data entry column in your spreadsheet.
• Enable the ‘Send on Event’ option in the Pabbly Webhook settings.

This configuration allows the Google Sheets to communicate with Pabbly Connect whenever a new response is received, effectively automating the feedback process.

4. Sending Feedback to Google Chat

After setting up the trigger, it’s time to configure the action step in Pabbly Connect. Select Google Chat as the action application and choose the event ‘Create Custom Card Message’. This action will send the feedback responses to your HR team in real-time.

To complete the setup, you will need to provide a Chat Webhook URL from your Google Chat settings. Create a new webhook for your HR team space and copy the URL back into Pabbly Connect. Fill in the required fields such as header title, subtitle, and text message which will contain the mapped responses from the Google Form.

Make sure to include the avatar URL to personalize the message. Use mapping to dynamically insert employee responses into the message.

Once all details are filled, save the settings. Your workflow is now ready to send feedback messages to Google Chat automatically whenever a new form submission occurs.

5. Testing the Integration

To ensure your integration works, conduct a test by submitting a new response through your Google Form. This action should trigger the workflow in Pabbly Connect and send the feedback details to your Google Chat space.

Check your Google Chat to confirm that the message has been received with all the correct details. If everything is set up correctly, you will see the feedback responses formatted as specified in your workflow settings.

This testing phase is critical for validating that your automation is functioning as intended. If any issues arise, revisit your configurations in both Google Forms and Pabbly Connect to troubleshoot.

Conclusion

In conclusion, automating employee feedback surveys using Pabbly Connect, Google Forms, and Google Chat streamlines the feedback process significantly. By following the steps outlined, you can ensure that feedback is captured and shared instantly with your HR team, enhancing communication and efficiency.