Automate Emails for Multiple Orders with Pabbly Connect and Razorpay

Learn how to automate sending emails for multiple orders paid via Razorpay using Pabbly Connect. Step-by-step guide to streamline your workflow. Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Razorpay Integration

To start automating email sending for multiple orders paid via Razorpay, first access Pabbly Connect. This platform enables seamless integration between Razorpay and your email service.

Navigate to the Pabbly Connect homepage by typing ‘Pabbly.com/connect’ in your browser. If you are a new user, click on ‘Sign Up for Free’ to create your account. Existing users can click on ‘Sign In’ to access their dashboard.

2. Creating a Workflow in Pabbly Connect

Once logged into Pabbly Connect, you can create a new workflow to automate email notifications. Click on the ‘Create Workflow’ button located at the upper right corner.

• Provide a name for your workflow, such as ‘Send Email for Razorpay Payments’.
• Select a folder to save your workflow for better organization.
• Click ‘Create’ to proceed.

After creating the workflow, you’ll see options for setting up triggers and actions. For this integration, Razorpay will be your trigger application, and Gmail will serve as the action application.

3. Setting Up Razorpay as the Trigger

In this step, you will configure Razorpay as the trigger in Pabbly Connect. Select Razorpay from the trigger application options.

Next, choose the trigger event as ‘Payment Captured’. This event will initiate the workflow whenever a payment is successfully processed in Razorpay. After selecting the event, Pabbly Connect will provide you with a webhook URL.

• Copy the webhook URL provided by Pabbly Connect.
• Go to your Razorpay dashboard and navigate to ‘Account & Settings’.
• Click on ‘Webhooks’ and then select ‘Add New Webhook’ to paste the URL.

Make sure to select the ‘Payment Captured’ event in Razorpay to ensure that the workflow triggers correctly.

4. Configuring Gmail as the Action

After setting Razorpay as the trigger, the next step in Pabbly Connect is to configure Gmail as the action application. Select Gmail from the action options.

Choose the action event ‘Send Email’. This will allow you to send customized emails to customers based on their purchases. You will need to connect your Gmail account, which can be done through existing connections or by creating a new one.

Map the recipient email address from the Razorpay response to ensure the email is sent to the correct customer. Set a static sender name that will be used for all emails. Create a dynamic email subject and content based on the product purchased.

This setup allows for automated, personalized communication with customers after their payment is captured in Razorpay.

5. Testing the Integration

With the trigger and action set up in Pabbly Connect, it’s time to test the integration. Make a test payment in Razorpay to ensure that the workflow functions correctly.

After completing the payment, return to Pabbly Connect and check if the response from Razorpay is captured correctly. You should see details such as the order ID, customer name, and payment status.

If everything is set up correctly, an email should be sent to the customer automatically, confirming their order and providing relevant details. This confirms that the integration between Razorpay and Gmail through Pabbly Connect is successful.

Conclusion

Automating email notifications for multiple orders paid via Razorpay is made simple with Pabbly Connect. By following the steps outlined, you can efficiently streamline your customer communication process.

Utilizing Pabbly Connect not only enhances your workflow but also ensures timely updates for your customers after their purchases, improving overall customer satisfaction.