How to Send Facebook Messenger Responses Using Google Generative AI with Pabbly Connect

Learn how to automate Facebook Messenger responses using Google Generative AI through Pabbly Connect. Step-by-step guide to enhance customer interaction. Develop expertise in application integration and learn how to design streamlined automation workflows using proven, simplified approaches.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Facebook Messenger Automation

To automate Facebook Messenger responses using Google Generative AI, we need to set up Pabbly Connect. First, access Pabbly Connect by visiting its website and signing into your account. If you are new, you can easily sign up for free and get started with 100 free tasks each month.

Once logged in, navigate to the Pabbly Connect dashboard. Click on the ‘Create Workflow’ button in the top right corner. You will be prompted to name your workflow. Name it ‘Create Auto Reply in Facebook Messenger with Google Generative AI’. Select a folder to save this workflow, ideally one named ‘Facebook Messenger Automations’. After this, click ‘Create’ to proceed.

2. Setting Up Trigger for Facebook Messenger

The next step involves setting up the trigger for our automation on Pabbly Connect. Click on the arrow in the trigger section, select ‘Facebook Messenger’ as the trigger application, and choose ‘New Message Sent to Page’ as the trigger event. This means that whenever a new message is sent to your Facebook page, Pabbly Connect will capture that message.

• Select ‘Facebook Messenger’ as the trigger application.
• Choose ‘New Message Sent to Page’ as the trigger event.
• Connect your Facebook Messenger account to Pabbly Connect.

After connecting, select the Facebook page you want to use, for example, ‘Echo Delicious’. Click on ‘Save and Send Test Request’ to check if Pabbly Connect captures the message correctly. Send a test message to your Facebook page to proceed.

3. Generating Responses with Google Generative AI

Now that we have set up the trigger, we will generate responses using Google Generative AI through Pabbly Connect. Click on the action step and select ‘Google Generative AI’ as the action application. Choose ‘Generate Content’ as the action event. This will prompt Pabbly Connect to create a response based on the message received.

To connect Google Generative AI, you will need an API key. Click on the hyperlink to Google AI Studio to obtain this key. After generating the key, paste it into Pabbly Connect. For the prompt, write a message that instructs Google Generative AI how to respond to customer inquiries regarding organic products.

• Use the prompt: ‘I am an owner of a business that sells organic products…’
• Map the data from the previous step to include the customer’s question.
• Click on ‘Save and Send Test Request’ to generate the response.

Once you receive a response from Google Generative AI, you can see the content that will be sent back to the customer through Facebook Messenger. This confirms that the integration is working correctly.

4. Sending the Generated Response Back to Facebook Messenger

With the response generated, it’s time to send this back to the customer using Pabbly Connect. Click on the plus icon to add another action step and select ‘Facebook Messenger’ again. This time, choose ‘Send Message’ as the action event. Connect your Facebook Messenger account again if needed.

Map the necessary fields including the Facebook Page ID and the recipient ID of the customer who sent the message. For the message content, select the generated response from Google Generative AI. Finally, click ‘Save and Send Test Request’ to send the message back to the customer.

Ensure to map the Facebook Page ID and Recipient ID correctly. Select the generated content as the message to be sent. Click ‘Save and Send Test Request’ to complete the setup.

After sending the test request, check your Facebook Messenger to confirm that the reply has been successfully received. This indicates that your automation is fully operational.

5. Final Testing and Confirmation of Automation

To ensure everything is working as intended, perform a final test. Send another message to your Facebook page and check if Pabbly Connect captures the new message and generates a response using Google Generative AI. This step is crucial to confirm that the automation is seamless.

Once you send a new inquiry, such as ‘What are organic products?’, monitor the response generated and sent back to you on Facebook Messenger. If the reply is successfully received, your integration is confirmed to be working perfectly.

By following these steps, you have successfully automated Facebook Messenger responses using Google Generative AI with Pabbly Connect. This integration not only saves time but also enhances customer interaction effectively.

Conclusion

In this tutorial, we explored how to send Facebook Messenger responses using Google Generative AI through Pabbly Connect. By automating this process, businesses can efficiently manage customer inquiries and improve engagement.