How to Share WooCommerce Product Reviews on Slack Using Pabbly Connect

Learn how to share WooCommerce product reviews on Slack using Pabbly Connect. Step-by-step guide for seamless integration and automation. Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start sharing WooCommerce product reviews on Slack, you need to access Pabbly Connect. First, open your web browser and navigate to the Pabbly Connect landing page. If you don’t have an account, click on the ‘Sign up for free’ button, which takes only a couple of minutes to complete.

Once registered or logged in, click on the ‘Access Now’ button under Pabbly Connect. This will direct you to the dashboard where you can create workflows. Here, you will set up the integration between WooCommerce and Slack through Pabbly Connect.

2. Creating a New Workflow in Pabbly Connect

After accessing Pabbly Connect, you need to create a new workflow. Click on the ‘Create Workflow’ button, and a prompt will appear asking you to name your workflow. You can name it something descriptive like ‘Share WooCommerce Product Reviews on Slack’. using Pabbly Connect

• Select the folder where you want to save your workflow.
• Click ‘Create’ to proceed to the workflow setup.

In the workflow setup, you will see two sections: Trigger and Action. You will first set up the Trigger part, which will be WooCommerce. Select WooCommerce as your trigger application.

3. Setting Up the Trigger for WooCommerce

In this step, you will configure the trigger event for WooCommerce in Pabbly Connect. Click on the dropdown menu for Trigger Event and select ‘New Product Review’. This sets the event that will initiate the workflow.

Next, you need to connect WooCommerce with Pabbly Connect. Click on ‘Connect’ and then ‘Add New Connection’. You will need to enter the Consumer Key, Consumer Secret, and the Website URL from your WooCommerce store. These details can be found in your WordPress account under WooCommerce settings.

• Navigate to your WooCommerce settings in WordPress.
• Go to the Advanced tab and find the REST API option.
• Generate a new API key with read and write permissions.

Once you have entered the necessary information, click ‘Save’ to establish the connection.

4. Setting Up the Action to Send Reviews to Slack

After configuring the trigger, you will now set up the action part of the workflow using Pabbly Connect. Select ‘Data Transformer’ as your action application. Choose ‘Strip HTML Tags’ as the action event to clean up the review text.

Connect the Data Transformer by selecting the mapped review response from the WooCommerce trigger. This ensures that any HTML tags in the review are removed, making it clean for sharing on Slack.

Click on ‘Save and Send Test Request’ to verify the output. Check the response to ensure the review text is clean and formatted correctly.

If everything looks good, proceed to the next step where you will set up the action to post the review to Slack.

5. Sending the Review to Slack

The final step involves sending the cleaned review to your Slack channel using Pabbly Connect. Select Slack as your action application and choose ‘Send Channel Message’ as the action event.

Connect Slack by clicking on ‘Add New Connection’. You will need to authorize Pabbly Connect to access your Slack account. After authorization, select the channel where you want to send the messages.

Map the details from the WooCommerce response to your Slack message. Include reviewer name, review text, rating, product name, and product ID.

Once you have mapped all the fields, click ‘Save and Send Test Request’ to send a test message to your Slack channel. If successful, you will see the message appear in your selected Slack channel, confirming that your integration is working perfectly.

Conclusion

In this tutorial, we demonstrated how to share WooCommerce product reviews on Slack using Pabbly Connect. By following the steps outlined, you can automate the process of capturing product reviews and sharing them with your team efficiently. This integration enhances communication and responsiveness to customer feedback.