How to Set Up Webhook Inside WhatsApp Cloud API Using Pabbly Connect

Learn how to set up a webhook inside WhatsApp Cloud API using Pabbly Connect. Follow this detailed guide for seamless integration. Implement the precise methodologies leading organizations use to automate repetitive tasks, illustrated with practical examples designed for immediate application.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect to Integrate WhatsApp Cloud API

To set up a webhook inside WhatsApp Cloud API, start by accessing Pabbly Connect. This platform will serve as the integration hub for connecting WhatsApp Cloud API with other applications. Begin by logging into your Pabbly Connect account and navigate to the trigger window.

Search for WhatsApp Cloud API as your trigger application. Once found, select it to proceed to the trigger event settings. Here, choose the event labeled ‘Message Notification’ to capture any new messages that are sent, delivered, or received.

2. Retrieving the Webhook URL from Pabbly Connect

After selecting the trigger event in Pabbly Connect, a webhook URL will be generated. This URL acts as a bridge connecting your WhatsApp Cloud API account to Pabbly Connect. Make sure to note this URL for the next steps.

• Access the help desk provided in Pabbly Connect for additional setup videos.
• Copy the generated webhook URL for use in the WhatsApp configuration.

This URL will be crucial for setting up the webhook in the WhatsApp configuration dashboard. Next, you will need to log into the Meta for Developers dashboard to continue with the configuration process.

3. Configuring Webhook in WhatsApp Cloud API Dashboard

Once logged into the Meta for Developers dashboard, navigate to the WhatsApp section. Here, you will find the configuration settings where you can set up the webhook endpoint. This is where you will paste the webhook URL obtained from Pabbly Connect.

To do this, click on ‘Edit’ under the configuration settings. Paste the copied webhook URL into the appropriate field labeled ‘Callback URL’. Additionally, you will need to provide a verify token, which can also be found in the help desk section of Pabbly Connect.

4. Finalizing the Webhook Subscription

After entering the Callback URL and the verify token, click on the ‘Verify and Save’ button. This action will confirm that the webhook has been successfully added to your WhatsApp Cloud API account. You will see a notification indicating that the webhook setup is complete. using Pabbly Connect

Next, go to the ‘Manage’ section and scroll down to find the ‘Subscribe’ button under the messages field. Click on this button to subscribe to message notifications. Once done, you will receive confirmation that you are successfully subscribed to the messages.

5. Testing the Webhook Setup with Pabbly Connect

With the webhook successfully set up, it’s time to test the integration using Pabbly Connect. To do this, send a test message via WhatsApp. For instance, send a message saying ‘Okay, thanks’ to your WhatsApp account.

Once the message is sent, return to Pabbly Connect to check if the details have been captured. You should see the message details, including the type and sender information, displayed in the Pabbly Connect interface. This confirms that the webhook is functioning correctly.

Conclusion

Setting up a webhook inside WhatsApp Cloud API using Pabbly Connect is a straightforward process. By following the steps outlined in this tutorial, you can easily integrate WhatsApp Cloud API with other applications, ensuring seamless message delivery and notifications. This setup enhances your ability to manage communications effectively.