Integrating WhatsApp with Pabbly Connect for Automated Messaging

Learn how to integrate WhatsApp with Pabbly Connect for automated messaging using AI Sensei and IndiaMART inquiries. Step-by-step tutorial included. Discover how to seamlessly connect your essential tools through accessible instructions that make powerful automation available to professionals at every skill level.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start integrating WhatsApp with your business inquiries, access Pabbly Connect by visiting the Pabbly website. Here, you can sign up for free or log in if you already have an account. This is the first step to creating automated workflows.

Once logged in, navigate to the dashboard where various Pabbly applications are displayed. Click on the option to access Pabbly Connect, which is essential for connecting different applications like WhatsApp and AI Sensei.

2. Creating a Workflow in Pabbly Connect

Now, let’s create a workflow in Pabbly Connect. Click on the ‘Create Workflow’ button on your dashboard. You will be prompted to name your workflow; enter something like ‘Send Automated WhatsApp Message for Agriculture Products and Farming Equipment Inquiries’ and select a folder to save it.

• Click on ‘Create’ to proceed.
• This opens the workflow window where you can define triggers and actions.
• Select a trigger application to start the workflow.

In this case, select IndiaMART as the trigger application and choose ‘New Lead’ as the trigger event. This will initiate the workflow whenever a new inquiry is received.

3. Connecting IndiaMART to Pabbly Connect

To connect IndiaMART with Pabbly Connect, you will receive a webhook URL after selecting your trigger event. Copy this URL as it will be used to link IndiaMART with Pabbly Connect.

Log into your IndiaMART account and go to the Lead Manager section. Here, navigate to ‘Import/Export Leads’ and select ‘Push API’. You will need to select ‘Other’ as the source and then paste the copied webhook URL into the designated field.

• Enter ‘Pabbly Connect’ in the CRM platform name field.
• Click on ‘Save Details’ after filling out the required fields.
• You will receive an OTP to confirm the connection.

After submitting the OTP, your IndiaMART account will be successfully connected to Pabbly Connect, and you will see a message indicating it is waiting for a webhook response.

4. Sending WhatsApp Messages Using Pabbly Connect

Once the IndiaMART connection is established, the next step is to send WhatsApp messages using Pabbly Connect. Select AI Sensei as the action application and choose ‘Send Template Message’ as the action event.

To connect AI Sensei, you will need an API key. Navigate to your AI Sensei account, go to the Manage section, and generate an API key. Copy this key and paste it into the appropriate field in Pabbly Connect to establish the connection.

Enter a campaign name in the provided field. Map the mobile number and user name from the trigger step to personalize the message. Fill in the template parameters as required.

After completing these steps, click on ‘Save and Send Request’. This will trigger an automated WhatsApp message to the lead whenever a new inquiry is made through IndiaMART.

5. Conclusion

In conclusion, integrating WhatsApp with Pabbly Connect allows businesses to automate their messaging effectively. By following the steps outlined, you can ensure timely responses to inquiries, enhancing customer engagement and satisfaction.

This process not only saves time but also helps in converting potential leads into paying customers. Utilizing Pabbly Connect for such integrations is a valuable strategy for any business looking to streamline their communication.