How to Automate WhatsApp Messages with Pabbly Connect

Learn how to automate WhatsApp messages using Pabbly Connect by integrating it with IndiaMART for efficient inquiries handling. Streamline your workflow, save valuable time, and eliminate repetitive tasks through powerful automation capabilities.

Watch Step By Step Video Tutorial Below

Creating Your Pabbly Connect Account

To start using Pabbly Connect, you need to create an account. Visit the Pabbly website and click on the ‘Sign Up for Free’ option. This will allow you to access 100 tasks free every month, which is perfect for beginners.

Once you have signed up, log in to your account. You will be directed to the Pabbly Connect dashboard where you can manage all your workflows. Here, you can see various Pabbly applications available for you to explore.

Setting Up Your Workflow in Pabbly Connect

After logging in, the next step is to create a new workflow. Click on the ‘Create Workflow’ button. You will need to name your workflow, for example, ‘Send WhatsApp Messages for Inquiries.’ Choose a folder to save this workflow for better organization. using Pabbly Connect

Now, you will set the trigger and action for your workflow. The trigger is the event that starts the automation. In this case, select IndiaMART as your trigger application. Choose the ‘New Inquiry’ event, which will trigger the workflow whenever a new inquiry is received.

• Select the trigger application: IndiaMART
• Choose the event: New Inquiry
• Connect your IndiaMART account to Pabbly Connect

After setting the trigger, you will need to test the connection to ensure everything is working correctly. Once confirmed, you can proceed to set up the action step.

Integrating WhatsApp with Pabbly Connect

For the action step, select WhatsApp as the application where you want to send messages. Choose the action event as ‘Send Message.’ This allows you to send automated WhatsApp messages to users who submit inquiries. using Pabbly Connect

Next, you need to connect your WhatsApp account. To do this, you will be required to generate an API key from your WhatsApp account. Log in to your WhatsApp account, navigate to the ‘Manage’ section, and click on ‘API Key’ to create a new API key.

• Log in to your WhatsApp account
• Navigate to the Manage section
• Click on API Key to generate it

Copy the API key and paste it into Pabbly Connect to establish the connection. Once connected, you can customize your message template for the WhatsApp notification.

Testing Your Workflow

With your workflow set up, it’s time to test it. Go back to your Pabbly Connect dashboard and navigate to the workflow you created. Click on the ‘Test Workflow’ button to initiate a test inquiry from IndiaMART. using Pabbly Connect

After submitting a test inquiry, check your WhatsApp account for the automated message. You should receive a message confirming the receipt of your inquiry, which indicates that the integration is successful.

Make sure to review the message content to ensure it meets your requirements. If any adjustments are needed, you can go back to the workflow settings and modify the message template accordingly.

Conclusion

Automating WhatsApp messages using Pabbly Connect streamlines your inquiry handling process effectively. By integrating IndiaMART and WhatsApp, you can ensure prompt responses to customer inquiries, enhancing your business efficiency.