Automate Product Review Requests with Pabbly Connect and Shopify

Learn how to automate product review requests for new Shopify orders using Pabbly Connect and Gmail. Step-by-step tutorial for seamless integration. Navigate the automation landscape confidently with clear, structured guidance suitable for professionals regardless of prior technical experience.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To start automating product review requests, access Pabbly Connect by visiting their official website. If you are a new user, sign up for a free account to get 100 free tasks every month.

After signing in, you will be directed to the Pabbly Connect dashboard. From here, click on the ‘Create Workflow’ button at the top right corner to begin setting up your automation.

2. Creating a Workflow in Pabbly Connect

In this step, you will create a workflow in Pabbly Connect to send product review requests. Name your workflow something like ‘Send Product Review Request Email for New Shopify Orders’ and choose a folder to save it.

• Name your workflow
• Select a folder for organization
• Click ‘Create’ to finalize the workflow

Once created, you will see two sections: Trigger and Action. The Trigger is the event that starts the workflow, while the Action is what happens in response.

3. Setting Up the Trigger with Shopify

For the Trigger application, select Shopify since it will capture new orders. Choose the event as ‘New Order’. Pabbly Connect will generate a webhook URL that you need to copy.

Log in to your Shopify account and navigate to Settings > Notifications. Here, select Webhooks and create a new webhook for the event ‘Order Creation’. Paste the copied URL from Pabbly Connect and save the webhook.

4. Filtering Orders for Specific Products

Now, set up a filter in Pabbly Connect to ensure that review emails are only sent for specific products. Choose the action application as ‘Filter by Pabbly’ and set the filter to check if the product name is equal to ‘Natural Glow Vitamin C Serum’.

• Select the filter type as ‘Product Name’
• Set the value to ‘Natural Glow Vitamin C Serum’
• Click on ‘Save and Send Test Request’

Once the filter is set, it will only allow the workflow to proceed if the specified product is purchased, ensuring targeted email requests to customers.

5. Sending Review Request Emails via Gmail

Finally, set up the action step to send an email using Gmail. Select Gmail as the action application and choose the event ‘Send Email’. Connect your Gmail account to Pabbly Connect by authorizing access.

Map the recipient’s email address from the previous Shopify order response. Fill in the email content, including the subject and body, which invites customers to leave a review. After completing all fields, click on ‘Save and Send Test Request’ to ensure everything works smoothly.

Conclusion

By following these steps, you can effectively automate sending product review requests for new Shopify orders using Pabbly Connect and Gmail. This integration not only saves time but also enhances customer engagement and feedback collection.