Integrating Shopper with Pabbly Connect: A Step-by-Step Guide

Learn how to integrate Shopper, The Happening, and more using Pabbly Connect. This guide covers the exact steps to automate your processes seamlessly. Implement the precise methodologies leading organizations use to automate repetitive tasks, illustrated with practical examples designed for immediate application.

Watch Step By Step Video Tutorial Below

Setting Up Pabbly Connect for Integration

To begin using Pabbly Connect, you first need to log into your account. Pabbly Connect serves as the central platform that enables integration between various applications like Shopper, The Happening, and WhatsApp. This integration will automate the management of your customer interactions seamlessly.

Once logged in, navigate to the dashboard where you can create a new workflow. This step is crucial as it allows you to define how the applications will interact with each other through Pabbly Connect. The first step will involve selecting your trigger application, which in this case is Repair Shopper.

Configuring Repair Shopper with Pabbly Connect

In this section, we will configure Repair Shopper as the trigger application in Pabbly Connect. The trigger is essential as it defines when the automation will start. Select ‘Repair Shopper’ from the application list and choose the trigger event, such as ‘New Lead’.

After selecting the trigger event, you will receive a webhook URL that acts as a bridge between Repair Shopper and Pabbly Connect. Follow these steps to set it up correctly:

• Log into your Repair Shopper account.
• Go to the Admin section and select Notification Center.
• Create a new notification and paste the webhook URL into the designated field.

By completing these steps, you will successfully configure Repair Shopper to communicate with Pabbly Connect whenever a new lead is generated. This setup is crucial for automating your customer management processes.

Testing the Integration with Pabbly Connect

After configuring Repair Shopper, the next step is to test the integration using Pabbly Connect. This involves creating a new lead through the form submission in Repair Shopper. This test will confirm that the connection is functioning as expected.

Fill out the lead form with necessary details, such as name, email, and issue type. For instance, you might enter the following information:

• First Name: Smart
• Last Name: Lead
• Issue: Samsung Galaxy S21 battery issue

Upon submission, Pabbly Connect will capture the details of the new lead. This confirmation indicates that the integration is successful and that Pabbly Connect is effectively receiving data from Repair Shopper.

Sending Notifications via WhatsApp Through Pabbly Connect

Once the integration is verified, you can enhance your automation by sending notifications via WhatsApp using Pabbly Connect. This step allows you to communicate with leads immediately after they fill out the form.

To set up WhatsApp as the action application, select it in Pabbly Connect and define the action event, such as ‘Send Message’. This action will be triggered every time a new lead is captured from Repair Shopper. Here’s how to set it up:

Choose WhatsApp as the action application in Pabbly Connect. Set the action event to ‘Send Message’. Map the fields from Repair Shopper to WhatsApp, such as lead name and issue description.

With this setup, every time a new lead is generated, Pabbly Connect will automatically send a WhatsApp message, confirming receipt of their query.

Conclusion

In this tutorial, we explored how to integrate Shopper, The Happening, and WhatsApp using Pabbly Connect. By setting up triggers and actions, you can automate lead management efficiently. This integration simplifies communication and enhances customer service.

Utilizing Pabbly Connect for such integrations allows businesses to streamline operations without needing coding skills. Integrating applications like Repair Shopper can significantly improve your workflow and customer engagement.