Automate WhatsApp Messages Using Pabbly Connect for IndiaMart Inquiries

Learn how to automate WhatsApp messages for IndiaMart inquiries using Pabbly Connect. Follow this step-by-step guide for seamless integration. Develop expertise in application integration and learn how to design streamlined automation workflows using proven, simplified approaches.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect to Start Automation

To automate WhatsApp messages for IndiaMart inquiries, first access Pabbly Connect. This powerful integration platform allows seamless connections between various applications, including WhatsApp and IndiaMart.

Visit the Pabbly Connect homepage and either sign in or sign up. New users can start with 300 free tasks monthly. Once logged in, navigate to your dashboard to create a new workflow.

2. Creating a Workflow in Pabbly Connect

Once in Pabbly Connect, click on the ‘Create Workflow’ button to get started. Name your workflow something like ‘Send Automated WhatsApp Message for IndiaMart Inquiries’ and choose a folder for organization.

• Click on the ‘Create’ button to proceed.
• You will see options for triggers and actions in your workflow.

In this step, you will define your trigger, which is essential for activating the workflow. Select IndiaMart as your trigger application and choose the event for new leads. This ensures that every time a new inquiry comes in, it triggers the action you will set up next.

3. Setting Up the Trigger for IndiaMart

In Pabbly Connect, select IndiaMart as your trigger application and set the trigger event to ‘New Leads.’ This captures new inquiries automatically, allowing for timely responses.

After selecting your trigger event, you will receive a webhook URL. Copy this URL as you will need it to connect IndiaMart with Pabbly Connect. Go to your IndiaMart account and navigate to the lead management section to configure the webhook.

• In the lead manager, select ‘Import/Export Leads’ and then choose ‘Push API’.
• Enter the CRM platform name as Pabbly Connect and paste the webhook URL.

After saving these settings in IndiaMart, you have successfully established the trigger. This setup allows Pabbly Connect to listen for new inquiries and respond accordingly.

4. Configuring the Action to Send WhatsApp Messages

Next, in Pabbly Connect, add an action step by selecting WhatsApp by AI Sensei as your action application. Choose the action event ‘Send Template Message’ to automate responses to inquiries.

To connect WhatsApp with Pabbly Connect, you will need to enter your API key from your AI Sensei account. This key allows Pabbly Connect to send messages through WhatsApp on your behalf.

Log into your AI Sensei account and navigate to the API Key section. Generate a new API key and copy it into Pabbly Connect.

After entering the API key, map the necessary fields such as the campaign name and the recipient’s phone number. This ensures that the right message is sent to the right lead.

5. Testing and Launching Your Integration

Once you have configured your action in Pabbly Connect, it’s time to test the integration. Generate a test lead in your IndiaMart account to ensure everything works seamlessly.

After submitting a test inquiry, check Pabbly Connect for a successful response. If successful, you should receive the WhatsApp message based on the template you set up earlier. This confirms that your automation is functioning correctly.

Make sure to replace any dummy phone numbers with actual numbers to receive messages. Verify that the message format matches your template to ensure proper communication.

With testing complete, your automated WhatsApp messaging system is now live, allowing you to respond to inquiries quickly and efficiently using Pabbly Connect.

Conclusion

In this tutorial, we explored how to automate WhatsApp messages for IndiaMart inquiries using Pabbly Connect. By following the steps outlined, you can streamline your response process and enhance customer engagement.