Integrating Trigger with P Connect Now Using Pabbly Connect: A Step-by-Step Guide

Learn how to integrate Trigger with P Connect Now Using Pabbly Connect for automated replies to Google Business Profile reviews. Follow our detailed tutorial for seamless automation. with Pabbly Connect.

Watch Step By Step Video Tutorial Below

1. Setting Up Trigger with Google Business Profile

The integration begins with setting up the Trigger application to monitor new reviews on your Google Business Profile. This is essential for automating replies efficiently. To start, log into your P Connect Now account and navigate to the dashboard.

Once there, create a new workflow by clicking on the ‘Create Workflow’ button. Name your workflow something descriptive, like ‘Auto Reply to Google Business Profile Reviews via Perplexity AI.’ This makes it clear what the workflow will accomplish.

2. Configuring P Connect Now for Automation

To effectively use P Connect Now for automation, you need to establish a connection with Google Business Profile. Click on the ‘Access Now’ button to proceed. In the workflow setup, select Google Business Profile as your trigger application and choose the event ‘New Review’.

• Click on ‘Connect’ to initiate the connection.
• Select your Google account and allow necessary permissions.
• Choose the specific location associated with your business profile.

After setting up the trigger, you can proceed to receive notifications for any new reviews. This automation ensures timely responses to customer feedback, enhancing your online reputation.

3. Generating AI Replies with Perplexity AI

Next, you’ll integrate Perplexity AI to generate automated replies to the reviews received. In your P Connect Now workflow, add a new action step by selecting Perplexity AI. Choose the action event labeled ‘Create Chat Completion’ to generate responses based on customer reviews.

To link Perplexity AI with P Connect Now, you need to provide an API token. Log into your Perplexity AI account, navigate to settings, and generate a new API key. Copy this key and return to P Connect Now to paste it into the token field.

• Select the model you wish to use, such as ‘Lama 3.1 Sona large 128k online model’.
• Set the role to User to define how the AI should respond.
• Map the review content from Google Business Profile into the prompt for generating replies.

After configuring these settings, click on ‘Save and Send Test’. This will test the connection and generate a reply based on the latest review.

4. Posting Replies on Google Business Profile

The final step involves posting the replies generated by Perplexity AI back to your Google Business Profile. Add another action step in your workflow and select Google Business Profile again. This time, set the action event to ‘Create Reply’. using Pabbly Connect

Connect this action to your existing Google Business Profile connection. You will need to map the review ID and the generated reply from Perplexity AI. This ensures that the correct response is linked to the appropriate review.

Map the review ID from the previous step to ensure the reply matches the correct review. Insert the generated reply content into the appropriate field. Click ‘Save and Send Test’ to finalize the posting process.

Once you have completed these steps, your automated replies will be posted directly to your Google Business Profile, streamlining your customer interaction process.

5. Conclusion: Streamlining Your Business with Automation

By integrating Trigger with P Connect Now and utilizing tools like Perplexity AI, businesses can automate their responses to Google Business Profile reviews efficiently. This integration not only saves time but also ensures that customer feedback is addressed promptly.

With this setup, you can maintain a positive online reputation and enhance customer satisfaction through timely and personalized responses. Automating your review replies is a smart strategy for any business looking to improve its customer engagement.