Learn how to automate WhatsApp messages for your business inquiries using Pabbly Connect, India Mart, and AI Sensi. Follow our detailed tutorial for seamless integration.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To start automating your WhatsApp messages, first access Pabbly Connect. This platform allows you to create workflows that connect different applications seamlessly, including India Mart and WhatsApp by AI Sensi.

Begin by visiting the Pabbly Connect website. If you’re a new user, you can sign up for free and receive 100 free tasks every month. Existing users should proceed to sign in. Once logged in, navigate to the ‘All P Apps’ window and select Pabbly Connect by clicking on ‘Access Now’.

2. Creating Your Workflow in Pabbly Connect

After accessing Pabbly Connect, the dashboard will appear. Click on the ‘Create Workflow’ button in the top right corner to start a new automation process. A dialog box will prompt you to name your workflow.

  • Enter a name for your workflow, such as ‘Send Automated WhatsApp Message for India Mart Inquiries’.
  • Select a folder to save your workflow, for example, ‘India Mart Automations’.
  • Click on the ‘Create’ button to finalize your workflow setup.

Upon creating the workflow, you will see two key sections: Trigger and Action. The Trigger section is essential as it determines when the automation will initiate, while the Action section defines what happens once the trigger occurs.

3. Setting Up the Trigger with India Mart

In this step, you will configure the trigger application in Pabbly Connect. Select ‘India Mart’ as your trigger application and choose ‘New Leads’ as the trigger event. This setup ensures that every time a new lead is generated, Pabbly Connect will capture the information.

Once you select the trigger, a unique webhook URL will be generated. Copy this URL, as it will be used to connect India Mart to Pabbly Connect. Log into your India Mart account, navigate to the Lead Manager, and select ‘Import/Export Leads’. Choose the ‘Push API’ option and paste the copied webhook URL into the appropriate field.

4. Configuring the Action Step to Send WhatsApp Messages

With the trigger set up, it’s time to configure the action step in Pabbly Connect. Select ‘WhatsApp by AI Sensi’ as your action application and choose ‘Send Template Message’ as the action event. This enables you to send automated messages to your leads.

Connect your WhatsApp by AI Sensi account by clicking on the ‘Connect’ button. You will need to enter your API key, which you can find in your AI Sensi account under the API key management section. After entering the API key, save the connection.

  • Create a campaign in your WhatsApp account for the messages you want to send.
  • Map the mobile number and username fields to the corresponding data from the previous step in Pabbly Connect.

After mapping the necessary fields, click on the ‘Save and Send Test Request’ button to ensure that everything is functioning correctly. You should receive a confirmation that the message has been sent.

5. Testing the Integration

Now that your workflow is set up, it’s crucial to test the integration between India Mart and WhatsApp via Pabbly Connect. Generate a test lead by submitting an inquiry through India Mart. Ensure that the lead contains all necessary details, such as name, message, and contact information.

Once the inquiry is submitted, return to your Pabbly Connect dashboard. You should see the captured response from the new lead in your workflow. Verify that all details, including inquiry ID and contact information, match what was submitted.

If everything is set up correctly, you will receive a WhatsApp message confirming the inquiry. This automation will streamline your communication process, allowing you to respond promptly to potential customers.

Conclusion

In this tutorial, we demonstrated how to automate WhatsApp messaging for inquiries using Pabbly Connect, India Mart, and AI Sensi. By following these steps, you can enhance customer experience and improve response efficiency in your business.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.