Integrating SMS and ChatGPT with Pabbly Connect: A Step-by-Step Guide

Learn how to integrate SMS and ChatGPT using Pabbly Connect for personalized SMS based on Google Form submissions. Follow this detailed tutorial for seamless automation.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start using Pabbly Connect for integration, visit the official website. There, you can either sign up for a new account or log in if you are an existing user. This platform allows you to automate workflows seamlessly.

Once logged in, you will see the dashboard of Pabbly Connect. Here, you can create a new workflow by clicking on the ‘Create Workflow’ button located at the top right corner. This is where you will set up the automation to connect Google Forms, ChatGPT, and your SMS sending application.

2. Creating a Workflow in Pabbly Connect

In this section, we will create a workflow that triggers SMS notifications based on Google Form submissions. Using Pabbly Connect, select Google Forms as your trigger application. You will set the trigger event to ‘New Response Received’ to capture form submissions.

• Click on the ‘Create Workflow’ button.
• Name your workflow appropriately, such as ‘ChatGPT for Personalized SMS’.
• Select your desired folder for organization.

After naming your workflow, click on the ‘Create’ button. This will initiate the process to set up the trigger. You will receive a webhook URL that you will later use to connect Google Forms with Pabbly Connect.

3. Linking Google Forms to Pabbly Connect

To link your Google Forms to Pabbly Connect, you need to copy the webhook URL provided in the workflow setup. Open your Google Form and navigate to the ‘Responses’ tab. Ensure you create a Google Sheet linked to this form to store responses automatically.

• Set the last field of your Google Form as required.
• Link to Sheets to store responses.
• Install the Pabbly Connect Webhooks add-on from Google Workspace Marketplace.

After setting up the Google Sheets, go back to your Google Form’s settings and enter the webhook URL in the Pabbly Connect Webhooks add-on. This step ensures that every new form submission will trigger the automation in Pabbly Connect.

4. Generating Personalized SMS with ChatGPT

With the connection established, the next step is to generate personalized SMS using ChatGPT through Pabbly Connect. Set ChatGPT as your action application and select the action event as ‘Ask ChatGPT’. This will allow you to create a customized SMS based on the form responses.

In this section, you will need to provide an API key from your OpenAI account to authenticate the connection. After entering your API key, select the AI model (e.g., GPT-4) and set the prompt to generate the SMS. For example, you might use a prompt like ‘Create a personalized SMS message for my Sparkle event management inquiry based on the following form response: name, event type.’ This ensures the message is tailored to the customer’s needs.

5. Sending SMS via Twilio through Pabbly Connect

Finally, to send the generated SMS, add Twilio as an action application in Pabbly Connect. Select the action event as ‘Send SMS Message’. You will need to connect your Twilio account by entering the Account SID and Auth Token, which are available in your Twilio console.

Map the body of the SMS generated from ChatGPT to the SMS body field in Twilio. Additionally, enter your Twilio phone number as the sender’s number and map the recipient’s phone number from the Google Form responses. Once everything is set up, test the workflow to ensure that the SMS is sent correctly.

Conclusion

This tutorial has guided you through integrating SMS and ChatGPT using Pabbly Connect. By automating the process of sending personalized SMS based on Google Form submissions, you can enhance customer engagement and streamline communication effectively. With Pabbly Connect, your workflows can be both efficient and personalized.