Integrating WooCommerce with WhatsApp Using Pabbly Connect: A Step-by-Step Guide

Learn how to integrate WooCommerce with WhatsApp using Pabbly Connect for automatic order notifications. Follow our detailed tutorial for seamless setup. Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

Accessing Pabbly Connect for WooCommerce and WhatsApp Integration

To begin integrating WooCommerce with WhatsApp, you need to access Pabbly Connect. First, visit the Pabbly Connect website and log in to your account. If you are new, you can sign up for free and get 100 tasks each month.

After logging in, you will see the dashboard. Here, you can create a new workflow by clicking on the ‘Create Workflow’ button. Name your workflow something like ‘Send and Get WhatsApp Messages for WooCommerce Orders’ and select an appropriate folder to save it. This is where you will manage the automation processes.

Setting Up the Trigger in Pabbly Connect

In this section, we will set up the trigger for our workflow. The trigger is essential as it determines when your automation will start. For this integration, select WooCommerce as the trigger application and choose the ‘New Order Created’ event.

Once you select the trigger, Pabbly Connect will provide you with a webhook URL. This URL is crucial as it allows WooCommerce to send data to Pabbly Connect whenever a new order is made. Copy this URL and head over to your WooCommerce settings to set up the webhook.

• Access WooCommerce settings from your dashboard.
• Navigate to the ‘Advanced’ tab and select ‘Webhooks’.
• Click on ‘Add Webhook’ and fill in the required details.

After adding the webhook, you will be able to capture the response from WooCommerce, confirming that the trigger is set up correctly. This means your WooCommerce store is now connected to Pabbly Connect.

Sending WhatsApp Notifications Using Pabbly Connect

Once the trigger is established, the next step is to configure the action that sends WhatsApp notifications. For this, choose WhatsApp as the action application in Pabbly Connect. using Pabbly Connect

Select the action event as ‘Send Template Message’. This allows you to send a pre-defined message to customers whenever an order is placed. Connect your WhatsApp account by entering the API key provided by your WhatsApp service provider.

• Create a message template that includes customer details and order confirmation.
• Map customer name and order key in the template parameters.
• Test the message to ensure it is sent correctly.

After setting up the WhatsApp action, you will receive a confirmation message on your WhatsApp once a customer places an order. This automation ensures that both you and your customers are notified instantly, enhancing the overall service quality.

Receiving Notifications for New Orders on WhatsApp

In addition to notifying customers, you can also set up a second action in your Pabbly Connect workflow to receive notifications. This action will ensure you stay informed whenever a new order is placed.

Again, select WhatsApp as the action application and use the ‘Send Template Message’ event. This time, you’ll create a different message template specifically for your notifications. Include essential details like the order key and customer name to keep track of new orders efficiently.

Name the campaign for your notification template. Map the necessary variables from the previous steps. Test the notification to confirm receipt on your WhatsApp.

With this setup, you will receive timely updates about new orders, allowing you to manage your WooCommerce store effectively while maintaining excellent customer service through Pabbly Connect.

Conclusion

This tutorial demonstrated how to integrate WooCommerce with WhatsApp using Pabbly Connect. By following these steps, you can automate order notifications for both customers and yourself, enhancing your e-commerce operations. This setup not only saves time but also improves customer satisfaction by keeping everyone informed.