How to Send WhatsApp Messages on Stripe Payment using Pabbly Chatflow

Learn how to automate sending WhatsApp messages after Stripe payments using Pabbly Connect and Pabbly Connect in this step-by-step tutorial. Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Stripe and WhatsApp Integration

To automate sending WhatsApp messages upon Stripe payments, you will first need to set up Pabbly Connect. This platform allows you to connect various applications seamlessly. Start by signing into your Pabbly Connect account. If you are new, you can sign up for free and receive 100 free tasks every month.

Once logged in, navigate to the Pabbly Connect dashboard. Here, you will find all the applications available for integration. Click on the ‘Access Now’ button under Pabbly Connect. This will take you to the workflow creation area where you can start automating your processes.

2. Creating a Workflow in Pabbly Connect

To create a new workflow in Pabbly Connect, click on the ‘Create Workflow’ button located at the top right corner. You will be prompted to name your workflow. Enter a descriptive name like ‘Send WhatsApp Messages on Stripe Payment’. Next, select a folder to save your workflow, such as ‘WhatsApp Automations’.

• Click on the ‘Create’ button to finalize your workflow setup.
• You will now see two windows: one for Trigger and one for Action.
• Proceed to set up your Trigger application.

In this case, the Trigger application will be Stripe, as it processes payments. Select ‘New Charge’ as the trigger event. This setup will ensure that every time a customer makes a payment through Stripe, it triggers the workflow in Pabbly Connect.

3. Connecting Stripe to Pabbly Connect

After setting up the trigger, Pabbly Connect will provide you with a unique webhook URL. Copy this URL and navigate to your Stripe account. In Stripe, go to the Developers section and select Webhooks.

Click on the ‘Add Endpoint’ button. Paste the webhook URL you copied from Pabbly Connect into the Endpoint URL field. Ensure that you select the ‘Charge Succeeded’ event from the dropdown list. This configuration allows Stripe to send payment confirmation data to Pabbly Connect.

• Select the latest API version for compatibility.
• Click on the ‘Create Endpoint’ button to save your settings.

Once the webhook is set, return to your Pabbly Connect workflow. Scroll down to see if it is waiting for a webhook response. To test the connection, perform a test payment in Stripe.

4. Sending WhatsApp Messages Using Pabbly Chatflow

Now that Stripe is connected to Pabbly Connect, it’s time to set up the action that sends WhatsApp messages. For this, select Pabbly Chatflow as your action application. Choose ‘Send Call Request’ as the action event.

Before you can send messages, you need to connect your Pabbly Chatflow account with the WhatsApp Cloud API. Ensure that you have set up your WhatsApp Cloud API account and configured it within Pabbly Chatflow.

Click on ‘Add New Connection’ to link your accounts. Enter the required token for authentication.

After connecting, you will need to set up the message body using a pre-created template in Pabbly Chatflow. This template will include dynamic fields like the customer’s name to personalize the message.

5. Testing the Integration

To finalize the integration, you will need to test the setup. Return to your Pabbly Connect workflow and ensure that the trigger has captured the payment response correctly. If successful, this means Stripe is now communicating with Pabbly Connect.

Next, perform a test payment using Stripe. Once the payment is processed, check your Pabbly Chatflow inbox to see if the WhatsApp message has been sent. The message should confirm the payment and thank the customer for their purchase.

Verify that the message appears correctly in the inbox. Check the status of the message to ensure it was delivered.

If everything works as intended, you have successfully integrated Stripe with WhatsApp using Pabbly Connect and Pabbly Chatflow.

Conclusion

This tutorial demonstrated how to send WhatsApp messages on Stripe payment using Pabbly Connect and Pabbly Chatflow. By automating this process, you can enhance customer communication and streamline your payment confirmations effectively.