Setup Shopify Abandoned Cart Recovery via SMS with Pabbly Connect

Learn how to set up Shopify abandoned cart recovery via SMS using Pabbly Connect. This step-by-step tutorial walks you through the entire process. Discover how to seamlessly connect your essential tools through accessible instructions that make powerful automation available to professionals at every skill level.

Watch Step By Step Video Tutorial Below

1. Introduction to Pabbly Connect for Shopify Abandoned Cart Recovery

In this section, we will explore how to use Pabbly Connect to set up abandoned cart recovery for Shopify via SMS. This integration allows you to send SMS notifications to customers who have abandoned their carts, encouraging them to complete their purchases.

To get started, first log into your Pabbly Connect account. If you don’t have an account, you can create one quickly. Once logged in, you will be able to create workflows that connect Shopify with SMS sending applications like SMS Horizon.

2. Setting Up Your Workflow in Pabbly Connect

To set up your workflow in Pabbly Connect, click on the ‘Create Workflow’ button on your dashboard. You will be prompted to name your workflow. For this example, name it ‘Shopify to SMS Horizon Abandoned Cart Recovery.’

• Choose Shopify as the trigger app.
• Select the trigger event as ‘New Abandoned Checkout.’
• Connect your Shopify account by entering your API password and subdomain.

After setting up the trigger, you will need to connect the action app. Choose SMS Horizon as the action app. This is where you will send SMS notifications to customers who have abandoned their carts.

3. Connecting Shopify to Pabbly Connect

Next, you need to connect your Shopify store to Pabbly Connect. To do this, visit your Shopify store and navigate to the ‘Apps’ section. Scroll down and click on ‘Manage private apps’ to create a new private app.

When creating your private app, ensure you give it a name and provide your developer email. Set the permissions for both customers and orders to ‘Read and Write.’ After saving, you will receive your API password and private app details, which you will enter into Pabbly Connect.

4. Sending SMS via SMS Horizon

After successfully connecting Shopify, you will set up SMS Horizon in Pabbly Connect. Enter your SMS Horizon account username and API key. This information is essential for sending SMS notifications to your customers.

Compose the SMS message using the data fetched from Shopify. For example, your message could be: ‘Hello [Customer Name], please complete your checkout form here: [Checkout URL].’ This message encourages customers to return to their abandoned cart.

• Map the customer’s phone number from the Shopify data.
• Set the sender ID and message type to text.
• Click on ‘Save and Send Test Request’ to check if the SMS is sent successfully.

Once you receive a positive response, it confirms that the SMS has been sent successfully to your customer.

5. Conclusion: Streamlining Abandoned Cart Recovery with Pabbly Connect

In conclusion, using Pabbly Connect to set up Shopify abandoned cart recovery via SMS is an efficient way to engage customers who have left items in their carts. By following the steps outlined in this tutorial, you can easily integrate Shopify with SMS sending apps like SMS Horizon.

This integration not only helps recover lost sales but also enhances customer experience by providing timely reminders. Start using Pabbly Connect today to streamline your abandoned cart recovery process!