Integrate BigCommerce and ClickSend SMS Using Pabbly Connect

Learn how to integrate BigCommerce with ClickSend SMS using Pabbly Connect. Follow this step-by-step guide to automate your SMS notifications for new orders. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To begin the integration process, you need to access Pabbly Connect. Start by typing Pabbly.com in your browser and pressing enter. This will take you to the Pabbly website.

Once on the website, hover over the ‘Products’ section and click on ‘Connect’. If you already have an account, click on ‘Sign In’. If not, you can create a free account in just two minutes. Pabbly Connect offers a free trial for this integration, allowing you to clone the workflow template provided in the description box.

2. Creating a Workflow in Pabbly Connect

In your Pabbly Connect dashboard, click on the ‘Create Workflow’ button located at the top right corner. A dialog box will appear asking you to name your workflow. You can name it ‘BigCommerce to ClickSend’ and then click on ‘Create’ to proceed. using Pabbly Connect

This action opens the trigger window where you will select BigCommerce as the app. For the trigger event, choose ‘New Order Created’. This event acts as a condition that will initiate the workflow whenever a new order is placed in BigCommerce.

• Type Pabbly.com in your browser.
• Hover on ‘Products’ and select ‘Connect’.
• Click on ‘Create Workflow’ and name it.

After naming, you will be prompted to connect with BigCommerce. Fill in the required fields such as Client ID, Access Token, and Store Hash Key, which you will obtain from your BigCommerce account.

3. Setting Up BigCommerce API Credentials

To connect BigCommerce with Pabbly Connect, you need to retrieve your API credentials. Log into your BigCommerce account and navigate to ‘Advanced Settings’. Click on ‘API Accounts’ and then select ‘Create API Account’.

Choose to create a V2/V3 API token. Name your API account (e.g., ‘ClickSend Integration’) and copy the store hash key, Client ID, and Access Token. Make sure to set the required permissions for customers and orders to modify.

• Navigate to ‘Advanced Settings’ in BigCommerce.
• Select ‘API Accounts’ and click ‘Create API Account’.
• Copy the store hash key and set permissions.

Once you have entered all the credentials in Pabbly Connect, click on ‘Save’ to create the webhook URL. This URL allows Pabbly Connect to receive data from BigCommerce whenever a new order is created.

4. Capturing Order Data from BigCommerce

After saving the webhook, you need to test the connection. Click on ‘Save and Send Test Request’ in Pabbly Connect. This action will show an API response indicating that BigCommerce is now connected.

To ensure that Pabbly Connect captures the order data, create a dummy order in your BigCommerce store. Go to your store, add a product to the cart, and proceed to checkout. Fill in the necessary customer details, including the phone number, as this will be crucial for sending the SMS.

Create a dummy order with customer details. Ensure the phone number is included for SMS delivery. Click on ‘Place Order’ to finalize the purchase.

Once the order is placed, return to Pabbly Connect and click on ‘Capture Webhook Response’. This will allow you to see if the order data has been successfully captured.

5. Sending SMS via ClickSend

With the order data captured, the next step is to send an SMS using ClickSend. Click on the plus button in Pabbly Connect to add another action step. Select ClickSend as the app and choose ‘Send SMS’ as the action event. using Pabbly Connect

Connect with ClickSend by entering your username and API key, which you can find in your ClickSend account under ‘Developers’ and then ‘API Credentials’. Once connected, you will set up the SMS content using the data captured from BigCommerce.

Select ClickSend and choose ‘Send SMS’. Enter your ClickSend username and API key. Compose the SMS using customer details from BigCommerce.

After mapping the customer’s phone number and the SMS body, click on ‘Save and Send Test Request’. If successful, you will see a confirmation that the SMS has been queued for delivery. Check your ClickSend dashboard to verify that the SMS was sent correctly.

Conclusion

In this tutorial, we successfully integrated BigCommerce and ClickSend SMS using Pabbly Connect. By following these steps, you can automate SMS notifications for new orders, enhancing customer communication and experience.

Pabbly Connect serves as the perfect integration platform, allowing you to connect various applications seamlessly without any coding knowledge. Start using Pabbly Connect today to streamline your workflows!