Learn how to integrate JotForm with Twilio to send SMS alerts on new form submissions using Pabbly Connect. Step-by-step tutorial included. This comprehensive guide reveals exactly how to connect your applications and automate repetitive tasks — accessible for professionals of all technical backgrounds.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Connect for JotForm SMS Integration

To start sending SMS notifications on new JotForm submissions, first, access Pabbly Connect. Open your browser and type in ‘Pabbly.com’ to reach the Pabbly website.

Hover over the ‘Products’ menu and select ‘Connect’. Click on ‘Sign In’ to log into your account. If you don’t have an account, you can create one for free in just a few minutes. Pabbly Connect allows you to set up this integration without any coding knowledge.


2. Creating a Workflow in Pabbly Connect

In Pabbly Connect, click on the ‘Create Workflow’ button located at the top right corner. A dialog box will appear asking for a workflow name. Name it ‘JotForm to Twilio’ and click on ‘Create’.

This action opens the trigger window. Select ‘JotForm’ as the app from the dropdown. For the trigger event, choose ‘New Response’. This means that every time a new submission is made in JotForm, it will trigger the workflow in Pabbly Connect.

  • Open Pabbly Connect and click on ‘Create Workflow’.
  • Name the workflow as ‘JotForm to Twilio’.
  • Select ‘JotForm’ and then ‘New Response’ as the trigger event.

Now, you need to integrate your specific JotForm. Navigate to your JotForm account and select the form you want to use. In the form settings, find the ‘Integrations’ option and click on it.


3. Setting Up Webhook in JotForm

In the JotForm integrations, locate the ‘Webhooks’ option. Click on it to set up a webhook URL. You will need to copy the URL from Pabbly Connect to complete this integration.

After copying the webhook URL, paste it into the JotForm webhook setup and click on ‘Complete Integration’. This allows Pabbly Connect to capture data whenever a new submission occurs in JotForm.

  • Go to JotForm, select your form, and click on ‘Settings’.
  • Select ‘Integrations’ and then ‘Webhooks’.
  • Paste the copied webhook URL and confirm the integration.

To ensure that Pabbly Connect captures the data, click on the ‘Capture Webhook Response’ button. This will start waiting for the data to be sent from JotForm.


4. Sending SMS Alert via Twilio

Now that your JotForm is integrated with Pabbly Connect, it’s time to send SMS alerts using Twilio. Click on the plus button to add the action step and select ‘Twilio’ as the app.

For the action event, choose ‘Send SMS Message’. You will need to connect your Twilio account by entering your Account SID and Auth Token, which you can find in your Twilio account settings.

Add Twilio as the action app in Pabbly Connect. Select ‘Send SMS Message’ as the action event. Enter your Twilio Account SID and Auth Token.

After connecting Twilio, you will need to construct the SMS message using the data received from JotForm. Map the fields accordingly to personalize the message, including the recipient’s name and other details.


5. Testing the Integration

Once your SMS message is set up, click on ‘Save and Send Test Request’ to check if everything is working correctly. You should receive a confirmation SMS indicating that the integration is successful.

To verify, submit a new response in your JotForm. If the SMS is received, it confirms that your integration between JotForm, Twilio, and Pabbly Connect is working flawlessly.

In summary, this integration allows you to send automated SMS notifications for every new JotForm submission, enhancing your communication efficiency.


Conclusion

By following this guide, you can effectively use Pabbly Connect to integrate JotForm with Twilio, enabling SMS alerts on new form submissions. This automation saves time and enhances communication with your clients.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.