Learn how to integrate Razorpay with WhatsApp to send automated messages to customers after successful payments using Pabbly Connect. Step-by-step tutorial included. Navigate the automation landscape confidently with clear, structured guidance suitable for professionals regardless of prior technical experience.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Connect for Integration

To integrate Razorpay with WhatsApp, first, access Pabbly Connect. This platform is essential for automating the process of sending WhatsApp messages after successful Razorpay payments.

Begin by signing up for a free account on Pabbly Connect. Once logged in, navigate to the dashboard, where you can create a new workflow to link Razorpay and WhatsApp.


2. Creating a Workflow in Pabbly Connect

Creating a workflow in Pabbly Connect is straightforward. Click on the ‘Create Workflow’ button, and name your workflow appropriately, such as ‘Razorpay to WhatsApp Integration’.

  • Select Razorpay as the trigger application.
  • Choose the event as ‘Payment Captured’.
  • Connect your Razorpay account by entering the API key.

After setting this up, Pabbly Connect will listen for successful payment events from Razorpay. This is the foundation for sending automated WhatsApp messages to your customers.


3. Integrating WhatsApp in Pabbly Connect

Next, you will need to set up WhatsApp in your Pabbly Connect workflow. This allows you to send messages directly to your customers through WhatsApp after a payment is confirmed.

  • Select WhatsApp as the action application.
  • Choose the action event as ‘Send WhatsApp Message’.
  • Connect your WhatsApp account using the provided QR code.

By integrating WhatsApp through Pabbly Connect, you ensure that every successful payment triggers a message to your customers, enhancing their experience and keeping them informed.


4. Testing the Integration

After setting up the integration between Razorpay and WhatsApp, it’s crucial to test the workflow. This step ensures that everything is functioning correctly and that messages are sent as intended.

Make a test payment using Razorpay and monitor the workflow in Pabbly Connect. You should see the payment captured event trigger the WhatsApp message. If successful, your setup is complete and ready for live transactions.


5. Conclusion: Automate Customer Communication with Pabbly Connect

Integrating Razorpay with WhatsApp via Pabbly Connect automates customer communication effectively. This setup not only saves time but also enhances customer satisfaction by keeping them informed about their payments.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.

By following the steps outlined in this tutorial, you can easily manage your payment notifications and improve your customer engagement through WhatsApp.


In summary, using Pabbly Connect to send WhatsApp messages after successful Razorpay payments streamlines communication and enhances customer experience. Implement this integration to keep your customers informed and satisfied.